What makes a "great" hotel is more than just a plush bed, fine food, and impressive service. Great hotels are inspired by their surroundings, and know just how to use their surroundings to comfort guests and inspire them. Great hotels also know how to use sustainability as a point of departure from the ordinary -- as a driving force for innovative service delivery. READ MORE

At first glance, the words 'luxury' and 'green', together, seem a contradiction in terms. After all, 'luxury' suggests sumptuous indulgent living, while many think that to be truly green one must somehow deprive him or herself of luxury for the sake of the environment. However, with a growing number of travelers demanding an environmentally responsible guest stay, four- and five-star hospitality providers are joining the sustainability movement. But can these hoteliers become good stewards of the planet without sacrificing their luxury status, and is green luxury even achievable? READ MORE

True or False: Managers are exempt from overtime. Employers who assume that managerial titles or merely bestowing a title upon an employee makes them exempt are making a mistake that can cost them significantly. The U.S. Department of Labor has stepped up enforcement efforts which will likely scrutinize whether employees are exempt. As this article discusses, the Fair Labor Standards Act places no relevance in a job “title.” Therefore, it is important that hotel establishments ensure that employees for whom an exemption is claimed, do in fact qualify for the exemption. READ MORE

The hospitality industry is an ancient one. For thousands of years people have travelled for commerce, education and recreation, and hotels and inns of one form or another have been opening their doors to provide them with a place to rest and refresh. While things might have changed a little over the years, fundamentally our purpose is the same. But before I start talking about the role of hotels in society today I want to take a step back and consider the question that precedes it - what is the role of business in society? READ MORE

This article will give you seven strategies to ensure that the stories that you pitch are newsworthy, thereby increasing the ROI of your outreach. Each of these qualities is important, however, it should be noted that each quality does not have to be included in each pitch in order to make it effective and newsworthy. READ MORE