The pressure is on Revenue Managers to find hidden sources of profit. Accomplishing this requires new measures of performance that reveal new insights. Creating new measures can be a daunting task especially if you do not know where to look. The following 3 overlooked RM measures will allow any RM manager to have an immediate impact on the bottom line. READ MORE

Can going green help the environment and the bottom line? When it comes to responsible water use, the answer is a resounding yes. In the article “Going Green through Irrigation - System maintenance tips for water- and cost- savings,” U.S. Lawns President Ken Hutcheson discusses how proper irrigation maintenance at hotel properties can not only benefit the environment, but can also provide savings on both overhead and incremental expenses. Ken's article provides some expert tips on how hotels can utilize efficient irrigation techniques that ensure their landscapes stay beautiful without draining unnecessary natural and fiscal resources. READ MORE

In the early days of the hospitality industry there was no need for a hotel management agreement because the owner of the hotel was also the operator, the receptionist, the bell hop, the maid, and the chief cook and bottle washer. That was then, this is now. In today's commercial environment the ownership and operation of the hotel is placed in many hands, the owner, the operator and the lender - each with a separate and distinct role and set of interests. This article will give you a sense of the evolution of the hospitality industry and how the hotel management agreements of today reflect this evolution. READ MORE

Today, consumer buying behavior is evolving so rapidly Revenue Managers must feel like they are trying "to shoe a horse on a dead run". Not to mention that technology is more complex, distribution options multiply day by day and business intelligence reports are seemingly limitless. How does a revenue management professional keep pace with this change and the associated complexities? The answer is they don't. So what is a Revenue Manager to do? And how does a hotel or hotel company determine whether their revenue management resources are first, second or third generation professionals? READ MORE

Revenue Management in hospitality is a relatively new discipline, and, as with anything new in today's world, has evolved rapidly since its inception in the late 1980's. This article explores the origins of revenue management, best practices for today and a glimpse into the future. READ MORE