HOTEL BUSINESS REVIEW

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Michael Koethner

For more than over 10 years there has been a tendency that the wellness industry is following the “Steve Jobs Syndrome - We sell the Customers what we think they need, rather than serve them on their current Requirements!” He certainly has been very successful in creating and selling products that have never been seen before on the market, and have created a new awareness and understanding of how humans communicate. The wellness industry is booming and it is growing in a pace similar to his company in the best days. But is this growth based on what people really need and want or is it because some hotel and wellness companies just want to increase their business portfolio to attract more financial funds. READ MORE

Kjell Mitchell

The topic of environmental stewardship is a hot one, especially at the historic Glenwood Hot Springs. Located in the mountains of central Colorado, the world-famous resort is known for its prolific natural hot springs that have been attracting people for healing and relaxation for well over a century. The 125-year-old attraction is steadily gaining a reputation for its innovative green practices. In addition to providing an unparalleled hot springs visitor experience, by tapping into the readily available geothermal power of Mother Nature, Glenwood Hot Springs has successfully implemented eco-friendly programs that embrace a unique model for sustainability. READ MORE

Michelle Heston

Fairmont chefs boast a myriad of innovative projects that have brought farm and fork closer than ever. The dedicated brigades are driving local (enviro) educational and community partnerships and spear-heading positive environmental impact in the industry. Their authentic initiatives, which include rooftop farming, beekeeping, artisan cheese and condiments crafting and leadership in numerous like-minded associations support the brand's social responsibility and responsiveness to environmental concerns while building green credentials. As one acclaimed Fairmont Chef shares, "Local artisans... play a vital role in local, healthy food systems, and our support ensures they stick around." READ MORE

Fran  Sarmiento

Superstorm Sandy was just the latest in an increasing number of extreme weather events that have affected hotels and resorts across the country. While the fallout is being felt in the price and availability of property coverage, you can still take steps to keep your costs and exposures under control. Not only should the hospitality industry embrace risk management and disaster preparedness as essential preventative measures, but also consider business interruption coverage to protect against a loss of income that can occur when a disaster hits. With the right planning and protection, hotels and resorts can ensure they weather today's unpredictable climate. READ MORE

Brian  McGuinness

As worldwide efforts mount to protect the environment and conserve dwindling natural resources, the hospitality industry is being challenged to increase its sustainability. By balancing travelers' expectations with good green sense, hotel companies can not only meet this challenge but create loyal, engaged guests in the process. Starwood's eco-wise trailblazing brand, Element Hotels was founded on the concept of balanced living on the road. Its success serves as a case study for the green hotelier who seeks to provide a great guest experience in an environmentally responsible manner. READ MORE

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