HOTEL BUSINESS REVIEW

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Miranda  Kitterlin-Lynch, Ph.D.

Faced with the constant challenge of seeking and finding top talent, the use of social recruitment can be a valuable addition to any company's tool box. Just one facet of today's revolutionized communication, social recruitment has become widespread in companies across the globe. In fact, according to a Harvard Business study, organizations who do not adopt social media for their recruitment needs will be out of business in the next five years. This article explores the use of social recruitment in the hospitality industry, and offers suggestions for best practices and policy development. READ MORE

Russell A.  Johnson

Hiring the right employees can translate directly to the bottom line. Integrity Tested employees are easier to hire, manage, and cost managers less in terms of lower rates of employee theft, fewer sick days and other important indicators. Optimizing an organization's performance through Talent Management has been a popular topic of discussion for several years with HR professionals. This article will provide the strategic management team and HR professionals with a detailed understanding of why pre-employment assessments should be an integral part of any company's Talent Management process, specifically the recruiting component. Identifying the best people to hire is critical to the success of an organization. The cornerstone of this assertion is based on the idea that people are a company's most valuable asset. Properly managing the Recruiting process is the most important responsibility of the HR executive. READ MORE

Bernadette Scott

Talent resourcing and retention are still major issues as we emerge from the recession. Recruitment as a central tenet to organisational success has grown to its highest level since 2008 and Job-seekers report renewed confidence as the private sector reports growth, providing a challenge to find the necessary talent to take up vacancies (CIPD, 2013 a). Graduate fast track schemes are still popular with big hospitality companies who recognise their contribution to skills gaps and succession planning. However, without the correct strategy they often result in a poor return on investment when graduates leave too soon, porting valuable skills with them. READ MORE

Joyce Gioia

Most people value their smart phones over their laptops. Unfortunately, many business leaders, not only human resource professionals, have overlooked the value and growing importance of mobile technologies in people's lives. We all know that the youngest generations, especially The Millennials, love this technology. Not only do they enjoy connecting with technology, it's almost as if it is an extension of who they are. They live and breathe social media and mobile applications. As the hospitality industry replaces its sometime tech-reluctant retiring Baby Boomers with its tech savvy Millennials, we will see a growing importance to these, now established, technologies. READ MORE

Adrian Kurre

There is much discussion surrounding new hotel openings, design enhancements, room upgrades, guest perks, etc., all of which contribute to the continual revolutionize of guest experience. The hospitality industry continues to evolve as new trends surface and hotels undergo continual changes not only to accommodate the changing needs and expectations of guests - but to set new standards in how we serve our customers. In this article, I will discuss the emergence of new trends, shift in consumer preferences, and opportunities for continuous innovation to drive results. READ MORE

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