HOTEL BUSINESS REVIEW

LIBRARY ARCHIVES: Search for articles here

 
Search articles by Topic
Search articles by Author    
Search Authors by Topic    
Bernard Ellis

The benefits for hoteliers of moving business applications to the cloud are numerous. Initial costs are lower because there is no need to purchase additional hardware or expand IT headcount. Systems can be deployed faster, changes can be easily made as business needs expand over time, and the long-term return on investment is higher because the technology vendor will handle potentially costly system upgrades and enhancements. Disaster recovery of data is also easier, as information is backed up in the cloud rather than on physical servers. Additionally, selecting a solution that delivers the same robust, hospitality-specific functionality as an on premise system supports globalization. READ MORE

Anthony  Maggio

Just as mobile booking technology captured the attention of travelers and demanded the time and resources of hotel brands and OTAs in 2012 and 2013, mobile check-in and keyless keys are now grabbing the headlines, challenging hotels to keep up with airlines for technology-enhanced service features. It may be years before a final verdict is reached on the best way to deliver mobile services to hotel guests, but it's clear from the number of companies and smart people working on it, that the hotel check-in experience is evolving. Here, CheckMate's Anthony Maggio, offers an overview of the future of keyless keys READ MORE

John  Chastan, CMP

Kalahari Resorts and Conventions is committed to delivering a beyond expectations guest experience, and in addition to offering outstanding service, has introduced state-of-the-art green operations that protect the environment and reduce the resorts' carbon footprint. One of three recipients of the 2006 Partners for Clean Air Recognition Award, Kalahari Resorts and Conventions leads the hotel industry in cutting edge-initiatives for water conservation, recycling, lighting and climate control. These initiatives include, but are not limited to, high-efficiency water consumption pumps within the indoor and outdoor waterparks for extended life cycle, more than 4,160 square feet of rooftop solar panels, partnering with the renown Clean The World organization and much more. READ MORE

Kyle Rogg

Selecting the right furniture, fixtures, and equipment (FF&E) can lead to increased staff efficiency at hotels. Kyle Rogg, President and COO of Value Place, discusses his strategy for driving an increased bottom line through better quality FF&E decision making. READ MORE

Joseph Ricci

The hotel industry, like all industries, is being scrutinized for its sustainable business practices. As hotels take an active role in committing to sustainability, use of sustainable laundries for their towels and linens increasingly helps reduce carbon footprints as well as cost. Leading laundry services use certified green methods that create energy and water savings, reduce waste, improve quality and - through innovative microchip technology - reduce linen loss. Plus, sustainable laundries give hotels an additional way to market to consumers who list green practices as a leading determinant in hotel choice. READ MORE

Coming up in March 1970...