HOTEL BUSINESS REVIEW

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James Downey

Lodging managers who know the mechanics of double-entry accounting understand the world of checks and balances for their business. This age-old process is a main financial staple in all industries where debits and credits truly rule the accounting world. This article will provide an easy-to-follow tutorial for the uneducated using real world examples. READ MORE

Jeff Pedowitz

This forward-looking article explores the seismic shift in hospitality driven by emerging AI trends that are revolutionizing guest experiences, streamlining operations, and maximizing ROI. Exploring contactless solutions, voice tech, predictive analytics, IoT, robotics, VR, and more, it uncovers how data and automation are shaping the present and future of the industry through enhanced efficiency, personalization and innovation. READ MORE

Nicholas Tsabourakis

Setting the right price for hotel rooms requires a deep understanding of market dynamics, value proposition, competitor pricing strategies, guest segmentation, seasonality, and the power of technology and data analytics. The challenge lies in finding a sweet spot that appeals to guests while maximising revenue. Pricing too high may deter potential customers, while pricing too low could leave money on the table. READ MORE

Suzie Squier

Hotels are increasingly reliant on technology such as mobile apps, IoT devices, and AI. These technological advances improve hotel operations and guest experiences but also expose hotels to cyber threats like phishing, ransomware, and data breaches. To mitigate risk, hotel operators should be aware of the vulnerabilities of Wi-Fi networks, IoT devices, AI integration, and mobile apps, and they should take pro-active measures to adopt advanced cybersecurity protocols, regular employee training, and collaboration with cybersecurity experts. READ MORE

Tom Engel

Currently, today's global brand sponsors (i.e. Marriott, Hilton, Hyatt, Accor, Sonesta, etc.) market 200 or more brand names/affiliations from which to choose. How did all this happen? And has it been for the good of the industry… and hotel owners/investors. What lies ahead? This article covers hotel branding history, and more, with opinions shared by industry leaders who have been at the lodging industry's forefront during this period. READ MORE

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