HOTEL BUSINESS REVIEW

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Lema Khorshid

It is no surprise that hospitality businesses often experience an uptick in customer traffic and interest as the weather warms, local residents emerge from their winter shells to frequent local hot spots and drive up to their familiar weekend getaway locations, and out-of-town tourists flood popular entertainment districts for days at a time seeking great hotels, restaurants and attractions. In fact, an annual report released by Adobe in May revealed that U.S. consumers are expected to spend $65 billion online on summer travel this year. READ MORE

Victor Bennett

According to the US Census, in 2015 there are 92 million millennials in the marketplace. They range from 18-35 years-old and are presently the largest demographic age group,. Jen Usery of the Worthgroup, a leading hospitality architect and design firm, conveys that millennials are expected to represent 50 percent of all travelers in 2015 - 50 percent! . The travel industry predicts that millennials will incrementally out spend any other age group on travel services in the next 12 months. Millennials' fervor for wellness, search for novel experiences, and social media and technology, are driving hotels to create new brands or to tweak existing culture to address the unique needs of this age group. Hotel spas are strategically positioned to provide just what the millennials are looking for. When they focus on wellness, address the potential and pitfalls of a lifestyle of saturated technology, and create customized spa experiences, it can increase ROI, guest experiences and satisfaction. READ MORE

Leslie  Wolski

Embarking on a vacation is always such an exciting time. We enjoy seeing new places, meeting new people, experiencing different cultures and eating exotic foods. However, we also have to lug our over-packed bags, negotiate the maze that is airport security, flag down taxis and navigate our way around new cities. We go on vacation to escape the stress of work, social obligations and the demands of day to day life, but unfortunately many times we simply add to the aggravation. It is no wonder that in the most recent Spafinder survey 85 percent of travelers responded that they return from vacation feeling less rejuvenated than when they left. READ MORE

Jay Heidenreich

Authenticity and unique experiences continue to be important criteria to most travelers when making travel destination decisions. Along with this trend, we've seen guests also looking to maintain healthy lifestyles while on vacation. As the focus on holistic wellness and authentic travel experiences continues to grow, it is important that we as hoteliers keep these ideas front of mind as we develop new concepts for our hotel offerings. Infusing authenticity, health and wellness into all aspects of a hotel from spa to food and beverage and guest activities, is something we are very dedicated to at The Ritz-Carlton, Kapalua. We are consistently planning and evaluating our hotel amenities to ensure that our guests have the opportunity to create lasting memories through unique experiences they would not be able to find elsewhere. READ MORE

Tim King

The newly-redesigned Mosaic Hotel in Beverly Hills recently underwent a multi-million renovation and will now unveil its brand new look by August 1st. Currently, the hotel, which is designed by Luxlo and managed by Gemstone Hotels & Resorts. Luxlo was honored to redesign Mosaic Hotel, a luxury boutique 49-room property managed by Gemstone Hotels & Resorts and located in the heart of Beverly Hills. With a long history working in the high-end residential sphere, Luxlo's principal designer Tim King, felt he could translate the sense of belonging into the hotel experience. READ MORE

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