HOTEL BUSINESS REVIEW

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Susan Tinnish

Meetings are an essential part of organizational life; a manager's ability to run effective meetings is a critical part of business success. And yet business meetings and staff meetings are often viewed with disdain and disregard. This article provides practical tips to enhance meeting skills and breathe new life into meetings. READ MORE

David Hogan

Hotels have been at the forefront of offering guests ways to interact with innovative technologies for decades. When the popularity of television was starting to peak, many families did not have their own televisions. However in 1947, The Roosevelt Hilton in New York City became the first hotel in the world to install TVs in guest rooms. Guests were excited to experience the new technology during their stays. READ MORE

Zoe Connolly

While the holidays are traditionally among the most busy times in the hospitality industry, enterprising executives and entrepreneurial managers also see an opportunity to implement new resolutions that set the groundwork for a successful next year. These can range in scope, from implementing new technologies or team building initiatives, through refining social media presence and cleaning up job postings. READ MORE

John Mavros

It's that time of year again—time to don ugly sweaters and drink rum-filled egg nog while socializing with co-workers at the company holiday party. This is also the time for heightened instances of sexual harassment and liability surrounding overtime pay and holiday bonuses. READ MORE

Mark Heymann

Controlling labor costs is crucial to driving profits, and recent studies suggest that hotel managers, having learned hard lessons in the 2008 economic crisis, are paying attention. But as rates and occupancy rebound, salaries and payroll-related expenses likewise are rising, indicating a need for vigilance. Value-engineering labor can help hotels reduce labor costs without compromising the market position they seek to achieve. READ MORE

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