Is AI the new face of hospitality? Read how virtual assistants are revolutionizing the hotel experience, from check-in to check-out. Delve into how AI-powered virtual assistants, comparable to ChatGPT, are transforming the hotel industry. From tackling staff shortages to revolutionizing front desk operations, these advanced systems offer personalized guest interactions and seamless integration with hotel management systems. READ MORE

Hotel sustainability involves adopting eco-friendly, socially responsible, and economically viable practices, using technology to boost organizational efficiency. Guided by ESG principles, hotels address environmental, social, and governance impacts. Maintaining sustainability requires ongoing policy updates, community partnerships, and stakeholder involvement. Challenges include initial costs and balancing luxury with sustainability, but the benefits include market expansion, improved brand image, cost savings, enhanced guest experiences, employee engagement, and long-term business sustainability. READ MORE

Entertainment plays a pivotal role in shaping the guest experience. From live performances that create a sophisticated ambiance to recreational activities that cater to diverse interests, the entertainment offerings contribute significantly to guest satisfaction. As the hospitality industry continues to evolve, the emphasis on providing innovative and engaging entertainment options will remain a key factor in attracting and retaining guests. READ MORE

Gaming is exploding in popularity, with new casinos opening across the country. With growing prevalence and popularity comes a corresponding surge in innovation with inspired modern casino environments. Leading developers are rethinking long-held assumptions about what casinos "should" look and feel like-and are infusing some of the best new design concepts and entertainment experiences into genuinely immersive gaming spaces. READ MORE

Clean energy is at the core of the sustainability efforts for Legacy Vacation Resorts and they understand by removing their reliance on traditional power sources, they can greatly reduce their carbon footprint. Read on to find out more about how LVR measured, planned and completed their clean energy projects to date while looking ahead for a 100% renewable energy adoption company-wide by 2030. READ MORE