HOTEL BUSINESS REVIEW

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Lorraine Abelow

Marketing your spa the right way is vital to attracting more guests. For the most desirable results, find a public relations agency with years of spa PR experience. The best match will generate the most effective strategies for your hotel spa and execute them properly so you receive maximum exposure.One of the best outcomes is getting featured in A-list publications like The New York Times or the Huffington Post. They are invaluable when it comes to online ranking because Google and other search engines pay more attention to top-tier outlets by rewarding these stories with a higher SEO ranking. READ MORE

Albert Pucciarelli

There are three options in alternative dispute resolution. Mediation, arbitration and expert determination. The third option - expert determination - whereby the parties who have been unable to resolve a dispute generally concerning a specific, technical matter, look to a specifically qualified individual to decide the matter for them. When we think about alternative dispute resolutions, our first thoughts are likely go to mediation and arbitration. This article, however, discusses the third option - expert determination. READ MORE

John Mavros

Tip-pooling is a common method for restaurants and similar service businesses to allow back of the house staff and others to share in tips received from customers. However, the US Department of Labor's regulations and recent rulings by the Ninth Circuit have effectively made tip pooling a thing of the past. This article will explore the current state of tip-pooling laws and the effect that Donald Trump's pick for Labor Secretary, Andrew Puzder, may have on tip-pooling and other regulations in the years to come. READ MORE

Bonnie Knutson

Unlike money, time isn't fungible; no matter how long or hard we try, we can't make any more of it. So while we might be able to reallocate our time, we can never increase our supply. That is why time is becoming such a luxury; why we value it so much. In fact, it may be the ultimate luxury. But while it may be a luxury for every one of your guests, different generations view it differently. It is a major differentiator. In this article, you'll see how the three major consuming generations - Baby Boomers, GenXers, and Millennials - view time in their own way. READ MORE

Diane Van Leunen

We hear all the time that travelers have changed. Now we're highly-connected, mobile-crazed folks who want the freedom to choose. We want experiences, and we want to share those experiences with family and friends at the touch of a button, all in search of the next like. This is often attributed to the growing number of Millennial travelers born-and-raised on tech somewhere between 1980 (or '85, or '90 depending on who you ask) and the early 2000s. The reality is, travelers aren't so different. We're still dreamers and adventure-seekers. We always enjoyed experiences and we always shared them with the people we love. READ MORE

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