HOTEL BUSINESS REVIEW

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Sridhar Laveti

The millennial generation represents a significant portion of the population, making it necessary for restaurant owners to embrace the latest food trends and technologies if they are to grow their businesses. Consider the collective buying power and social influence of this generation, and it's easy to see why catering to them is a worthy endeavor. This generation and their habits have taught us a lot about the importance of taking the time to understand guests and their behaviors when planning the dining experience. It's an experience that involves creative sustenance with a side of innovative technology. READ MORE

Dianna Vaughan

Millennials – a buzz word and increasingly important travel group that is breaking trends as fast as they set them. They are reminding hoteliers that the only constant in the hospitality industry is change. For the generation marked by continually shifting needs and wants, flexibility is key for any F&B program to remain relevant. High standards of quality must be met by equal parts imagination and adaptability. Dianna Vaughan, Global Head and Senior Vice President, All Suites Brands by Hilton, discusses how by remaining open to the changing influences of Millennials hoteliers can create dining experiences that appeal to guests of all ages READ MORE

Cornelius Gallagher

In a day and age when technology in our daily lives has become more of an expectation than a luxury, how we incorporate technology in the Food and Beverage guest experience onboard our ships at Celebrity Cruises has become increasingly important and a true focus for us. Our goal is to use technology in a way that will truly enhance the experience onboard for all guests. Richard Fain (Chairman of Royal Caribbean LTD) and Lisa Lutoff Perlo (President/ CEO – Celebrity Cruises) have been the driving forces behind this effort, not only in the food and beverage department, but our entire company. READ MORE

Andrew Dyer

There’s no question that shared lodging has turned the leisure travel industry upside down. But will it be a gamechanger in corporate travel? With alternative lodging players now advertising more business-friendly bookings, and TMCs making them available on their platforms, it’s clear this option appeals to a number of business travelers. In today’s competitive marketplace, it’s important for hotels to understand where alternative accommodations stand in the business travel space and the potential for both lodging types to continue to grow and find success in capturing business travelers. READ MORE

Miranda  Kitterlin-Lynch, Ph.D.

Generational differences have always caused frustrations, in society as well as the workplace. The response to the millennial generation by many older industry professionals was originally to try to bend them to our own views and values: tell them the requirements of the job, enforce performance standards and disciplinary actions, tell them they are not special, and fire them if they can't get on board. What is interesting about this approach is the idea that we could completely change an entire workforce of over 80 million laborers. A series of discussions with numerous millennial workers offered insight on more positive and productive strategies. READ MORE

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