HOTEL BUSINESS REVIEW

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Zoe Connolly

Hiring the right people is hard work, in and of itself. From casting a wide enough net to attract a variety of quality candidates, to getting the ideal hire to accept an offer, there are many pitfalls through the hiring process. There are external elements recruiters and HR leaders in the hospitality industry face that increase the level of difficulty. These include budgetary constraints, brand reputation and location. That's not to say there aren't best practices that will help to overcome these issues and ease the mind of quality candidates, getting them from prospective employee to actual hire. READ MORE

John Welty

In the competitive hotel space, guests expect hotels to offer variety, creativity and excellence in not only the accommodations and services they offer, but in the ancillary activities they provide. Pools, gyms, spas and daily excursions all present a variety of risk exposures to hotels that owners and operators need to consider. In this article, we discuss new trends in activities and services provided by hotels, as well as the risks involved with each and how to mitigate them. READ MORE

Brian  Wise

Hospitality marketers are currently facing a more challenging landscape than ever when it comes to attracting and appealing to millennials. The methods used for generations past are proving to be irrelevant for this current audience, not just in where they are going, but why. And with the generation on track to make up 75 percent of all hotel guests by 2020, hospitality industry professionals should start to learn what amenities make them tick – and why they all point to Vegas. READ MORE

Scott  Lee

Evolution of the hospitality market has accelerated over the past decade with the emergence of new brands and the ever-changing needs and desires of the discerning traveler. Today's travelers are looking for new experiences that will create moments of discovery and mold memories for the future. As we draw on each destination's specific history, culture, people, and natural features, we create experiences that celebrate the place and connect guests with the unique location. We accomplish this by carefully crafting the architecture, interior design, and outdoor spaces around exclusive guest experiences. READ MORE

David C. Marr

As more travelers desire diverse interactions, hotels and resorts have answered the call by revamping public spaces to be more engaging and energizing. Embracing natural light, merging indoor and outdoor settings and introducing venues like rooftop lounges have allowed hotels to implement the latest hotel design and architecture trends while providing guests with a new way to interact with both the property and each other. Dave Marr, senior vice president and global head of Hilton's full service brands, outlines how Hilton hotels across the portfolio have evolved public spaces through smart design and innovative natural features. READ MORE

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