Modern travelers are looking for more than just a hotel room and a place to lay their head. Accommodation is becoming a larger factor in the overall travel experience and guests are looking for elements that offer outstanding experiences worth sharing with their networks. As the expectations of travelers and the offerings accompanying modern accommodation is changing rapidly, establishments must start looking to the future and preparing for rising guest assumptions and requirements. Brands are using technology and intuitive design to streamline operations, conserve costs and impress guests, earning themselves top reviews for overall experience. READ MORE

Artificial Intelligence (AI) is now a part of everyday life and is still growing at an astonishingly rapid rate. Consumers live in smart homes and work in smart offices, so it should come as no surprise that this revolutionary technology has made its way into the hospitality realm. Hotel marketers are rapidly identifying ways to put AI into widespread use. In this article, you will learn how AI impacts hotel marketing and what hoteliers can do to transform how they operate, maximize processes and interact with guests for increased satisfaction and loyalty. READ MORE

The JW Marriott San Antonio Hill Country Resort & Spa brings luxury to the Texas Hill Country by offering guests outdoor adventure, golfing paradise, spa rejuvenation and a true escape. Conveniently located a short drive from San Antonio International Airport and downtown, the resort boasts 1,002 recently refreshed guest rooms, two 18-hole PGA TOUR TPC golf courses, a 9-acre water park, over 280,000 square feet of meeting and event space, five on-site restaurants and a full-service spa and wellness center. Whether guests are visiting to connect, meet, stay, play or refresh, the JW Marriott San Antonio has on-site amenities to meet every need. READ MORE

As a hotel owner and operator, you must consistently stay on top of new trends and regulations for your properties-and how those factors can impact every part of your business. One area of new territory many U.S. hotel executives are dealing with is handling organics. Dealing with organics in an effective way is quickly becoming not only a requirement across most of the country, but a new fresh idea that can produce economic and environmental savings across all your hotel operations. READ MORE

This article details how hotels can reduce and control the costs of water, sewer and energy and improve and maintain guest satisfaction. It describes the importance of Balanced Flows and why most hotels don't have them and don't know they don't have them. The elements that drive actual flow rates in showers and sinks are discussed in a way that clarifies their importance to understand why most hotels have unbalanced flows. Because water, sewer and energy rates are rising all over the globe, it is becoming more important for owners and managers to understand what can be done so that they do not continue to waste more water and costs. READ MORE