Just as the days of endless, tasteless buffets are gone from the all-inclusive resort experience, so are the endless, thoughtless playlists that come from the on-property sound systems. The à la carte restaurant approach that has become common place at all-inclusive hotels needs to be applied to music in the hotel industry. We'll take a look at how much music has evolved in the hospitality world and what needs to happen for it to come full circle as part of the branding and upfront story. Music is an important driver when it comes to the guest experience and the bottom line. READ MORE

Resilience can mean a lot of things to different people. In the real estate world, resilience is becoming a much talked-about topic relating to the ability of a building to withstand environmental threats. Understanding what those threats are, their magnitude, and their likelihood of occurrence are all part of the assessment of building resilience. While the topic itself can be depressing, resilience should be viewed as something to be embraced. Knowing the worst threats your building faces and its chances for surviving those threats will have a big impact on your long-term planning. READ MORE

What makes a hotel eco-friendly? While there are numerous green certifications a hotel can earn, a hotel that works to minimize its impact on the natural environment through any number of green efforts can proclaim itself eco-friendly. Everything from installing water efficient toilets to starting composting programs falls under the eco-friendly category. So, if a hotel is considering exploring some environmentally friendly actions, who should they call? An insurance broker might not seem like the first person a hotel should contact when considering green efforts, but having the right insurance coverage in place ahead of time will not only help the hotel with its plans to go green, but might even help save some green in the process. READ MORE

The unintentional outcomes of meeting and exceeding guest expectations can come in different shapes and forms. However, there are not many that involve economic, environmental and social impacts all nicely bundled together as the issue of food waste. Many tried to find a solution, but there is no silver bullet for now. However, that should not take away from the number of initiatives, technologies and projects that have been successfully carried out in many hotels and restaurants. Exploring the clever ways people and organizations looked to tackle this challenge only underscores the complex nature of food waste in hospitality. READ MORE

Welcoming the new generation of cooktops into hospitality follows the technological progression over the past twenty years to move from coil cooktops, to ceramic cooktops, to the new induction cooktops being introduced into the marketplace. Each iteration has improved the sustainability profile of the cooking equipment, while also improving the safety for both the user and the facility, but has been met with challenges based on costs per key. This article will provide detailed calculations of the savings attributable to sustainably selected cooktops used in the extended stay segment as an example of the fiscal benefits to socially responsible green product selection. READ MORE