Artificial Intelligence (AI) is now a part of everyday life and is still growing at an astonishingly rapid rate. Consumers live in smart homes and work in smart offices, so it should come as no surprise that this revolutionary technology has made its way into the hospitality realm. Hotel marketers are rapidly identifying ways to put AI into widespread use. In this article, you will learn how AI impacts hotel marketing and what hoteliers can do to transform how they operate, maximize processes and interact with guests for increased satisfaction and loyalty. READ MORE

The JW Marriott San Antonio Hill Country Resort & Spa brings luxury to the Texas Hill Country by offering guests outdoor adventure, golfing paradise, spa rejuvenation and a true escape. Conveniently located a short drive from San Antonio International Airport and downtown, the resort boasts 1,002 recently refreshed guest rooms, two 18-hole PGA TOUR TPC golf courses, a 9-acre water park, over 280,000 square feet of meeting and event space, five on-site restaurants and a full-service spa and wellness center. Whether guests are visiting to connect, meet, stay, play or refresh, the JW Marriott San Antonio has on-site amenities to meet every need. READ MORE

As a hotel owner and operator, you must consistently stay on top of new trends and regulations for your properties-and how those factors can impact every part of your business. One area of new territory many U.S. hotel executives are dealing with is handling organics. Dealing with organics in an effective way is quickly becoming not only a requirement across most of the country, but a new fresh idea that can produce economic and environmental savings across all your hotel operations. READ MORE

This article details how hotels can reduce and control the costs of water, sewer and energy and improve and maintain guest satisfaction. It describes the importance of Balanced Flows and why most hotels don't have them and don't know they don't have them. The elements that drive actual flow rates in showers and sinks are discussed in a way that clarifies their importance to understand why most hotels have unbalanced flows. Because water, sewer and energy rates are rising all over the globe, it is becoming more important for owners and managers to understand what can be done so that they do not continue to waste more water and costs. READ MORE

What if… the transformation to sustainability is happening right now? In a recent global survey, a majority (69%) of the 1500+ participating top executives stated that their organizations are integrating the Sustainable Development Goals into their business strategy. Young people are taking to the streets inspired by the Swedish 15 year old activist Greta Thunberg, and in March this year students at 2052 places in 123 countries participate in this grassroots protest against the lack of powerful initiative to fight climate change, by us grownups. Great things are happening in all corners of the world, - What if, this is the start of the change of a paradigm that we see right now; and could it be a good idea to be prepared and part of the solution? READ MORE