Hoteliers have an opportunity to leverage the booming international real estate trend and the volume of guests this trend represents. Shasta Townsend, a seasoned veteran in international real estate, shares the top three ways hoteliers can add revenue, reviews and return customers by serving and catering to this unique and lucrative niche, regardless of location. READ MORE

Hotels can enhance guest experiences while optimizing operations. Parking, whether valet or self-parking, is a great place to start as the parking experience is often the first and last impression made on guests. Other components include balancing staffing and amenities with strategic outsourcing and leveraging smart parking solutions. Embracing sustainability through electric vehicle charging and green infrastructure further strengthens a property's appeal and profitability. READ MORE

Hotel owners and operators have an elevated duty of care to their guests, especially "at-risk" guests such as human trafficking victims, runaway minors, victims of domestic violence, and those considering self-harm or suicide. This article explores the legal duties, reputational concerns and operational challenges associated with at-risk guests and the implementation of guest-centric awareness programs. READ MORE

Experiential travel has surged in popularity, driven by affluent Millennials and Gen Z seeking unique and immersive experiences over material possessions. This trend is fueled by higher disposable incomes and a YOLO mentality. Popular activities include scuba diving, ziplining, and cultural city trips. Resorts and travel businesses are adapting by offering specialized packages and environmentally conscious options to cater to these preferences. READ MORE

This article explores the integration of advanced guest service robots in hospitality, highlighting their role in enhancing operational efficiency and guest satisfaction. It covers the pros and cons of robotic technology, including 24/7 assistance and high initial costs, and examines Brick Hospitality's experience to stress the balance between innovation and personalized service, urging hoteliers to stay updated on tech trends for a competitive edge. READ MORE