Frontline hospitality managers and their workers are experiencing a range of issues, which include low tips, burnout, and low employee engagement. Now, new survey results from Axonify highlight how these ongoing issues are impacting hospitality workers, as well as the actions their employers can take to lighten the workload and help their organization determine a better path forward. READ MORE

Workplace culture is, primarily, the personality of an organization from the employee perspective. Understanding how to build an effective culture is essential to organizational success and if we use this definition, ensuring that culture is aligned with employees as intended is critical to success in all business, but especially in hospitality. Learning how to cultivate a positive an effective work culture is difference making in today's economic environment. READ MORE

Hotels are prime targets for cyberattacks due to their reliance on connected devices and sensitive guest data. The hospitality industry faces significant threats like ransomware and data breaches, leading to financial losses and reputational damage. Collaboration and information sharing are crucial for effective cybersecurity. By joining industry groups like RH-ISAC, hotels can access valuable threat intelligence and strengthen their defenses against cyberattacks. READ MORE

The hospitality industry has historically played a role in promoting cross-cultural understanding. Western brands have thrived in China, but recent geopolitical tensions and regulatory challenges have led to declines in foreign investment, student exchanges, and tourism. Despite these challenges, sectors like hospitality and biotech continue to see opportunities in China's vast market and talent pool, although the future of Western engagement in China remains uncertain. READ MORE

Franchising is a key strategy in the hotel industry, enabling rapid expansion with minimal capital investment. While it offers benefits like brand recognition and financial efficiency, challenges include maintaining quality control and managing franchisee relationships. The model's future will be shaped by emerging markets, technology, and evolving consumer preferences, requiring careful balance between growth and brand integrity. READ MORE