It seems as though new travel trends are emerging daily, especially with the prominence of social media, and travelers are increasingly becoming drawn to trend-focused trips. Hoteliers must stay informed and strategically choose which trends to embrace based on their target audience, location and resources in order to stay relevant in a highly competitive hospitality industry. READ MORE

In the ever-competitive world of hospitality, understanding guest willingness to pay (WTP) is the golden key to unlocking optimal pricing strategies and maximizing hotel revenue. WTP essentially translates to the highest price a guest is prepared to shell out for a hotel room and its associated services. By deciphering this value, hotels can strike a delicate balance between attracting guests and securing healthy profit margins. READ MORE

In the post-Covid hospitality industry, former employees have been reluctant to return. Hospitality 2.0, is a true PROFESSION, where an individual is educated in STEAM: the Sciences (food and beverages and psychology), Technology and Engineering (software galore and robotics on the way), Arts (on-stage performing, learning the art of communication), and Mathematics (revenue management, operating statements). READ MORE

The hunt for affordable property and liability coverage for hotel operators requires dedication, accountability, awareness, creativity and an agent well versed in the hotel industry. The insurance industry is amid a hard market, which has crippled the industry. A hard market occurs when insurance companies are no longer profitable after paying out more in claims than they receive in revenue. READ MORE

Expense lines can shrink or swell depending on the handling of injuries. With focus, a company can avoid most injuries and ensure those hurt heal quickly. This article will talk about prevention and key steps to ensure your people heal, return to work and remain highly productive. Manage Workers' Compensation correctly and reap the benefits of cost management and most importantly, a culture of care. READ MORE