HOTEL BUSINESS REVIEW

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Kurt A. Broadhag

Gyms have long been categorized as a "higher risk" public space now even more so in response to the Covid outbreak. In this article, Kurt Broadhag, a fitness professional with over 25 years of experience in gym design gives a thorough outline of what policies you can adopt within the hotel fitness center to regain guest trust and create a safe workout environment free of worry. READ MORE

Francisco Levine

Francisco Levine, Chief Business Officer at Bryte spotlights three key technology trends hoteliers will see emerging in the industry. Learn more about how AI technology is revolutionizing the hospitality industry from the guest relations standpoint, and the opportunity it holds for hoteliers to develop stronger connections with their guests, streamline operations, and provide an unmatched and otherwise unachievable level of personalization. READ MORE

Gaye Steinke

Now more than ever, wellness is at the forefront of the hospitality industry as we all try to recover from the negative health – and financial - impacts of the COVID-19 global pandemic. The Westin Riverfront has stayed focused on helping guests relax and stay healthy by offering numerous opportunities for them to experience better overall physical, mental & spiritual wellness. READ MORE

Susie  Ellis

What are travelers seeking? Susie Ellis presents three powerful wellness trends now impacting all hotels, not just wellness destinations. These are the shifts she wants every hotel to "get" and get right, because they're not just going to impact properties in the next few months– but for years. It can mean looking at your property, your offerings and operations in a whole new way. READ MORE

Todd Walter

As the COVID-19 pandemic continues to evolve and the hospitality industry plans for a more resilient future, hotel and resort spas that have moved towards attracting local residents to improve their bottom lines and build lasting consumer relationships are excelling, even during these challenging times. Set your hotel spa business up for success, both today and into the future, by thinking and acting locally. READ MORE

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