As the travel industry rebuilds, group and business travel will be slow to return, but destination marketing organizations (DMOs) are invaluable partners for hotels looking to attract meeting and conference planners again. Understanding how DMOs are working for hotel partners is key to ensure both entities cooperate efficiently in achieving a shared goal: keeping business travelers interested in their destination. READ MORE

As we return to in-person group meetings while still navigating the challenges of an ongoing global pandemic, "Six Keys to Group Meeting Success," highlights important areas of focus for event venues and group meeting planners to consider. The article stresses the importance of technology, safety, clarity, flexibility, creativity, and hospitality as valuable tools to ensure a continued safe and successful return to live events. READ MORE

Intuitively, it is in the nature of mankind to seek certainty, but this will always be a philosophical vice. Uncertainty fuels debate and becomes the perfect playground for self-appointed visionaries. In this article, Conor Kenny looks forward at what might or might not be for the future for meetings as we once knew them. To have a sense and belief in certainty, first we have to doubt it. Only then can we develop a rationale. This article will look at why the meetings business, whichever way, will change. That is for certain. READ MORE

Many guests will remember the start of hotel sustainability programs as the little placards in hotel rooms asking guests to reuse towels if possible, to help conserve water. In many cases investments in more environmentally friendly operations have gone well beyond the impact of laundry on the hotel's carbon footprint. However, like all good deeds, there can be unintended consequences. READ MORE

"Food, Glorious Food" famously exclaims the opening chorus of the musical Oliver! We know that feeling well, from the ever-present morning breakfast at our hotels to full-service bars and restaurants. Enter the pandemic on this stage, impacting most every phase of hospitality operations, including food and beverage. This article discusses how agile hotel operators have overcome these challenges, keeping F&B integral to the guest experience. READ MORE