The hotel and hospitality industries were hard hit by the pandemic and one of the outcomes has been a reluctance for employees to return to work, exacerbated by a nationwide labor shortage. Workers desire higher wages and more benefits that meet their major life concerns including health and caregiver coverage. To remain competitive employers, hotels must meet these needs. READ MORE

Holiday travel and dining is coming back in a big way creating an opportunity to capitalize on the rush. This rush comes with myriad challenges from enforcing vaccine mandates, labor and ingredient shortages and increased costs across the business. This article describes six technology-focused suggestions to keep your business booming through the holidays and well into 2022. READ MORE

Even the smallest problem can snowball into a major disaster if no one speaks up about it. Rather than fostering a workplace where employees are afraid to mention issues they notice, savvy leaders are encouraging a speak-up culture that ensures the company can get ahead of problems. READ MORE

Should hospitality employers mandate COVID-19 vaccines as a condition of their employees' return to work? Rising above the political and social debates raging today in America, the authors of this article make a compelling case for hotel owners and operators to demonstrate leadership by requiring their employees to be vaccinated for the good of the hospitality industry and the Nation. We also provide a roadmap for the possible legal pitfalls. READ MORE

In this article, Holland & Knight partner Paul Bond analyzes the likely real-world impact of augmented reality (AR) and virtual reality (VR) on hotel operations. If adopted widely, guests will want top quality hotels to add an immersive, connected experience. Legal issues abound, alongside new opportunities for engagement with digital natives. READ MORE