Seemingly everything has changed in the hospitality industry as it relates to human capital. While the landscape looks much different today that it did several years ago, it remains built upon leading with culture and openness, being flexible and responsive to associate needs, and ever evolving. The hospitality industry has always been, and continues to be, "a place to stay". READ MORE

High turnover is currently unavoidable. It's time to face the facts and plan for the inevitable employee churn we cannot eliminate. Operationalizing turnover allows organizations to take back control of their budgets and regain much-needed staffing stability. Learn executive strategies to better plan and manage the revolving door. Preparing now for realistic future turnover will offer greater long-term organizational stability. READ MORE

This article focuses on current hotel human resource trends and changes that are expected to become sustainable practices in hotel human resources departments. Also, tied to these changes are the adaptations that will be integrated in hospitality business education curriculums preparing the next iteration of hospitality business leadership. READ MORE

The goal of this article is to encourage all of the aspiring leaders in the hospitality industry to take ownership and be the CEO of your own career, especially through the pandemic. We have all had to make decisions that keep us on a path of success. You can make a difference in another individual's life by providing leadership that inspires them through action with all that you do on a daily basis. READ MORE

All hospitality related businesses that depend on online bookings will be impacted by Google's new updates to their search algorithm. This time, the updates are geared towards site speed performance as well as new consumer search behavior. So how can hospitality businesses hedge visibility in 2022 to drive direct bookings and save on OTA commissions? READ MORE