It still sends shivers down my spine when I think back to the beginning of the pandemic, faced with having to make drastic cuts in labor. Now two years later, we are still in the trenches looking to shift from recovery mode to a state of adapting and thriving, specifically in our efforts to attract and retain top talent. READ MORE

Christine Samsel, a shareholder in Brownstein Hyatt Farber Schreck's employment group, offers insight about what hospitality employers need to know regarding vaccine mandates and other Covid-19 mitigation protocols as they pertain to the hiring process. She outlines key steps to take to implement and update policies and advise applicants of Covid-19 mitigation protocols, and discusses permissible inquiries of applicants regarding vaccination status. READ MORE

In this article we take a look at covid's long term consequence and solutions for human resource management and recruitment going forward. It also asks the questions " Is loyalty finally dead in our industry?" and is there anything positive to discuss about the pandemic? READ MORE

When COVID-19 hit, millions of jobs were lost in the hospitality and casino gaming industries, almost overnight. It was an incredible and staggering number. However, after months of lockdowns, leisure travel and casino gaming are expected to ramp up in 2022. Meanwhile the demand for casino and hospitality executives and managers is clashing with a declining candidate pool and changing worker attitudes. READ MORE

Technology is influencing all aspects of hospitality operations. In this article, I explore the influence of technology on hospitality human resources. There is evidence that the pandemic has hastened the adoption of technologies supporting the evolving industry environment. The adoption of technology solutions in the hospitality industry, which considers high-touch interpersonal services as its raison d'etre, must be nuanced. READ MORE