HOTEL BUSINESS REVIEW

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Shawn Tarter

Since the pandemic, hoteliers search for new ways to engage with guests by providing new experiences and offerings during the stay. Discussing ways ancillary revenues can be captured by hotels, Shawn Tarter outlines new ideas to consider when wanting to enhance the guest experience through extra amenities and how technology plays a role in interactions prior to check-in, during the stay, and after check-out. READ MORE

Todd Johnstone

Today's leading hoteliers need to adopt new technology in order to effectively manage and grow their properties' overall revenue and meet their guests' increasing expectations. The traditional approach to technology adoption has been fragmented, disjointed, underwhelming and inefficient. Property owners can tap into property tech partners to unlock the potential of technology with a thoughtful end-to-end process which increases the success factors for owners/operators and the overall guest experience. READ MORE

Scott Webb

The word 'meeting' is defined as 'a coming together of two or more people, by chance or arrangement'. But the very meaning of meeting has evolved and changed these past few years much in part to a pandemic and restrictions along with ever growing need for flexibility. This is an opportunistic moment in industry for meeting venues, planners and hotels to demonstrate how they have evolved with this change. READ MORE

Nick Falcone

Hotels and resorts can benefit from the growing popularity of the vacation rental industry and should begin opening their doors, literally and figuratively, to a new revenue stream. Consumers are constantly seeking new opportunities to experience travel and vacation rental sites give them the ability to browse and choose between many locations and amenities that fit what they're looking for. READ MORE

Nicole Dehler

Advances in mobile technology give hotels increased freedom to diversify their revenue streams. Mobile upselling has the potential to reap enormous sums of ancillary revenue, while expanded asset classes allow hotels to capitalize on the emerging trends of remote working and short-term rentals. Soon, Attribute-Based Shopping will create an even more bespoke guest journey while earning additional revenues for hotels. READ MORE

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