Over the last decade, there has been a drastic change in cannabis laws. Not only has recreational and medicinal marijuana been legalized in many states, but states have put specific protections in place for employees who engage in off-duty cannabis use. Can employers still maintain a drug-free workplace? READ MORE

The COVID-19 Pandemic imposed disruption and hardship on hospitality industry employers. Now that employers are actively recovering from the receding Pandemic, nationwide organizing efforts threaten to take advantage of the fragile situation left in the Pandemic's wake. Hospitality industry employers should understand the current state of U.S. labor laws and increased post-Pandemic organizing efforts and how employers can maintain a non-unionized workforce. READ MORE

The UK's hospitality industry is in the grip of a staffing shortage crisis, with the latest figures from the ONS indicating that in the last quarter, there were c.158,000 vacant positions. In this article, we explore the socio-economic factors driving the crisis, and what those in the industry can do to ensure labour shortages do not negatively impact customer experience. READ MORE

The concierge service business is picking up steam in the hospitality industry now that COVID is on the wane and travel among leisure and corporate markets is increasing. As a result, the need for personalized assistance for the traveler is becoming big and really profitable. READ MORE

Human trafficking is a global problem that has increasing insurance coverage implications. According to the Labor Organization Board, in 2017 there were 24.9 million victims of human trafficking worldwide. Human trafficking has become a serious concern not only for those victims and their families, but for those in industries that could arguably benefit from the human trafficking enterprises. READ MORE