Digital transformations accelerated by the pandemic have shifted travelers' expectations. Travelers expect to find all of the information about a hotel - availability, guest reviews, location information, dining options, and more - at a moment's notice from whatever device they're using. To meet these new expectations, hospitality brands need to invest in modern search technology to create a seamless digital experience. READ MORE

Where people choose to stay has more thought behind it than ever before. Consumers have a wealth of choice at their fingertips and hoteliers would be hard pressed to find a more powerful lever than brand perception. Enhancing the guest experience goes both ways - here are the front and back-of-house technologies every hotel needs to ensure a 5-star experience. READ MORE

As technology becomes increasingly more incorporated into business operations, hoteliers can take advantage of the benefits it can offer and provide to maximize efficiency and improve the guests' experiences. Shawn Tarter discusses the process of integrating technology into hotel operations and effectively utilizing it, as well as new groundbreaking developments and the future of technology. READ MORE

Mobile technology is imperative to better serve today's tech-savvy guests, and the most successful hotels are providing these solutions to improve both the guest and staff experience. Whether allowing guests to access services and activities pre-arrival or while on-site, giving them the option to bypass the front desk and go straight to their rooms, or offering seamless mobile food and beverage service by the pool, hotels are able to elevate the guest experience and build loyalty. READ MORE

stayAPT Suites launched their apartment-style hotel brand in January 2020, just two months before the pandemic slowed the hospitality industry to a halt. Nearly three years later, the fast-growing chain is on track to open 30 hotels by the end of 2023, with another 40 sites under development – and their cutting edge mobile technology is central to how they serve their guests in a post-COVID landscape. READ MORE