Cookies upon arrival won't do it. A bag of "stuff" - not good enough. Tickets to attractions that may not be of interest to your guests (or might be dependent on the weather) is not the answer. So what is necessary to create a perfect family package that will attract customers and keep them coming back again and again? Well... it doesn't require an advanced degree to understand that families look for a package that combines activities and amenities that are both educational and entertaining for themselves and their kids. The bag of "stuff" provides 20 minutes of activity at best and an "unhealthy" snack at check in might have a negative impact on parents who are encouraging healthy diets and lifestyles for their kids. This article will provide you with the information and insights you need to create the perfect family package. READ MORE

By following basic accounting principles, hotel owners and managers have the information they need to identify trends before they can have a negative impact on the business. They can reduce expenses, readily accommodate anticipated peak business times, and scale back operations during slow periods. Rather than relying on intuition and reacting to events, successful owners have the financial facts they need on a daily basis to proactively make the right decisions at the right time. Staying on top of the hotel financials also provides an accurate measurement of management performance in every operational area and gives owners a mechanism to see where they stand against the competition. READ MORE

There's no denying that credit card fraud is on the rise. A 2007 report from the Association for Payments Professionals found 72 percent of 3,000 members surveyed had been victims of actual or attempted fraud in 2006. That's up from 68 percent in 2005. Unfortunately, 80 percent of data compromises originate through small merchants - those generating less than 20,000 e-commerce transactions or a million total transactions annually - according to Visa USA. These smaller merchants - such as independently owned hotels - don't always have the technology to provide the secure systems needed in today's increasingly risky financial world. Worse, many hotel owners dismiss the problem because they think they are protected by their merchant acquirers. But they are not. READ MORE

To realize the most success in selling your hotel online, it is imperative to maximize the effectiveness of your listing. A well thought-out and well-written listing will allow you to attract more prospects and better sort out the serious buyers from the rest. By keeping in mind the following "10 commandments of quality online listings," you can help ensure that your hotel attracts the best potential buyers, and that the selling process goes quickly and smoothly. READ MORE

Whether you are buying a hotel for the first time or an experienced owner looking to invest in a new business, the process can be intimidating. Although it is usually not easy, entering the buying process fully prepared can save a great deal of time and frustration, making it easier to close a deal on a hotel that is perfect for you. Going into business for yourself or buying a new hotel will undoubtedly require large amounts of commitment and drive to overcome fear of the unknown, but keeping four critical factors in mind can help ensure success when investing time and money into a new business. READ MORE