HOTEL BUSINESS REVIEW

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Scott B. Brickman

According to a recent study, the U.S. lodging industry continues to benefit from double-digit profit growth in 2006. The data suggests that the gross operating profit for the typical U.S. hotel increased 13.1 percent from the first half of 2005 to the first half of 2006. So, how as a hotel manager, can you make the best use of this profit to create greater value for shareholders? One answer is an upgrade to your property's landscape. An attractive landscape with vibrant plants, flowers and trees makes a positive first impression on hotel visitors. High visibility areas like driveways, paths and entrances are a great place to introduce new plant materials and reinforce your hotel brand through color schemes and/or other design elements. READ MORE

Doug Walner

Evaluating the strengths and weaknesses of job applicants isn't an easy process. Conventional interviews and first impressions can often be misleading. The candidates you may have thought would be strong performers could buckle under pressure or be ill equipped to handle what you may consider the most basic tasks. So, what can employers do to "hedge their bets" and help ensure that they're hiring the best candidate possible for the job at hand? READ MORE

John Arenas

If, as most of us believe, it is just as difficult, time-consuming, and therefore costly, to service a small request as it is to negotiate a large one, why bother with the sardines when catching tuna is more profitable? When it comes to meetings, this is a ten billion dollar question. In a $124 billion industry, 80 percent of all meetings have 50 participants or fewer - a segment of the business worth $10 billion a year. Is the opportunity worth the trouble? To put it another way, the typical day-meeting generates approximately $4,000 to $6,000 in total revenue for a hotel. If property's small meeting bookings increase by just two meetings per week, the revenue impact could be over half a million dollars a year. And, because most small meetings are regional or local in nature, the chances of repeat business are high if the customer is satisfied the first time. READ MORE

Doug Luciani

For hotels, as with any business, getting positive coverage in the news media is a great marketing tool. Getting this coverage is not easy and takes regular on-going media relations efforts. Information abounds on how to go about doing this. However, the perception is often these tactics and strategies only work with media that cover travel, such as travel writers and travel magazines. But, if your media relations efforts start and end with travel writers you are missing countless opportunities to generate positive exposure and publicity for your property. READ MORE

Steve Kiesner

With the price of natural gas predicted to be lower this winter than last year, you may be tempted to take your eye off the energy bill for a moment. Don't. The smart hotel executive knows that the search for ways to get more value from every dollar spent on energy-both natural gas and electricity-never takes a break. For the New Year, dedicate one of your resolutions to becoming more energy efficient. You'll find the payoff to be greater profitability for your company all year round. READ MORE

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