Carol Leaman, CEO and co-founder of Axonify, explores three crucial L&D trends that are expected to shape the hospitality industry in 2025. She shares how staying ahead of the curve can help hoteliers and food service leaders empower associates and managers to create moments of delight for guests, improve operational efficiency and drive business success. READ MORE

Psychology of Pricing: How Perceptions Impact Hotel Pricing Strategies This article explores the psychology of pricing in the hospitality industry, highlighting factors such as customer perceptions, dynamic pricing, personalization, and ethical considerations. It emphasizes the importance of transparency and trust, illustrating how hotels can balance profitability with fair pricing to enhance guest satisfaction and loyalty while maximizing revenue through strategic pricing practices. READ MORE

The hospitality industry relies so heavily on its people, but how much do businesses really know about what workers are thinking and feeling? SafetyCulture's 'Feedback from the Field' study sheds light on a range of topics from job satisfaction, skills and labor, to tools, IT systems and AI. The results could be a wake-up call for those in management. READ MORE

Valor Hospitality views food presentation as essential to creating memorable dining experiences that reflect its brand identity and dedication to excellence. With the launch of SAVOR, Valor's new premium food and beverage sector, the company enhances creativity, sustainability and operational efficiency into every dish. Through tailored concepts, consistent standards and impactful presentation, Valor's goal is to elevate hospitality across its portfolio. READ MORE

The ongoing labor shortage feels like the hotel industry was handed a crate of lemons, causing staff to work double time, leading to burnout, less-than-stellar guest experiences, and lowered revenues. But with some ingenuity, and tapping into new technologies, savvy hotel managers can whip up a batch of delicious lemonade for sweet guest reviews…and even sweeter profit margins. READ MORE