Wellness has become an essential part of modern hospitality with the Dominican Republic is leading the way. With global wellness tourism projected to reach $1.35 trillion by 2028, hotels are redefining luxury by integrating wellbeing into every aspect of the guest experience from sleep and nutrition to design, mindfulness, and community, creating transformative, whole-stay rejuvenation beyond traditional spas. READ MORE
Hotels are prime cyber targets because front desk staff handle sensitive guest data and are trained to be helpful, making them vulnerable to social engineering. Attackers exploit trust through phishing, vishing, impersonation, and more. To reduce breaches, hotels must provide ongoing cybersecurity training, clear protocols, and a culture of security, empowering staff as frontline defenders. READ MORE
Most of us have heard Joe Pine's rallying cry: "The Experience is the Marketing." But do we really understand how it impacts our marketing strategy? In this article, you will find The Strategic Seven to unpack this idea and explore how hotels-from boutique hideaways to mega-resorts-can and are turning experiences into their most powerful marketing tools. READ MORE
International hotel groups use task force staffing to address temporary needs such as audits, training, or vacancies. Deploying staff across borders requires careful legal planning. Visa options such as Blanket L-1, TN, E-2, E-3, and J-1 offer flexibility, while others like H-1B pose challenges. Understanding visa nuances ensures compliance and enables swift, strategic international staffing. READ MORE
Operational excellence is the engine behind every high-performing hotel. This article explores eight key strategies-from staff empowerment to tech integration-that enable hotels and executive leaders to deliver seamless guest experiences, drive profitability, and stay competitive. Whether you're running a boutique inn or a global brand, learn how to turn operational discipline into a long-term strategic advantage. READ MORE
Wellness facilities, services, and amenities can significantly enhance overall revenue generation and profitability at hotels-if chosen wisely. In this article, we explore key factors that investors, developers, and operators should consider when selecting suitable wellness features. We also delve into specific wellness offerings that can deliver the highest returns on investment, helping stakeholders make strategic and profitable decisions. READ MORE
As the world emerges from the pandemic, the hospitality industry is prioritising guests' wellness and relaxation. Biophilic design, which incorporates natural elements into built environments, is a popular approach for hotels seeking to offer immersive experiences that promotes wellbeing. This article provides hoteliers with valuable design insights to create an immersive experience that promotes relaxation and rejuvenation for their guests. READ MORE
