Today's customer has clear expectations of what a luxury hotel experience should look like. But how does a luxury hotel maintain that distinct level of quality that their guests expect when adding sustainability to the mix? Learn about the multiple options luxury hotels can pursue to ensure that sustainability is integrated seamlessly without sacrificing quality. READ MORE
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The city of Honolulu has roughly the same population as Pittsburgh. But-until earlier this year-it was lacking for downtown hotel options, since the vast majority of the island's hospitality offerings are situated in beachfront Waikiki. Now travelers and hotel companies are looking at downtown Honolulu with fresh eyes-and successful developments in Honolulu's urban core offer a lesson for forward-thinking hoteliers. READ MORE
A bird's eye view from a seasoned industry expert on how to analyze past financial trends and data, and use that information to project into the future, protecting finances in order to run a successful business. The article includes preemptive strategies and tips for including the whole hotel team in a plan for financial health moving forward. READ MORE
Wellness facilities, services, and amenities can significantly enhance overall revenue generation and profitability at hotels-if chosen wisely. In this article, we explore key factors that investors, developers, and operators should consider when selecting suitable wellness features. We also delve into specific wellness offerings that can deliver the highest returns on investment, helping stakeholders make strategic and profitable decisions. READ MORE
Sustainability storytelling influences how key stakeholders perceive your brand. By being transparent, authentic and purpose-driven in your communications, you can build trust, foster loyalty, and enhance your brand's reputation, all while contributing to a more sustainable future. This article explores how hospitality brands can communicate meaningfully about their sustainability initiatives using a human-first approach to brand storytelling. READ MORE
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With an increased concern for the environment and community, and new tools at our fingertips, consumers are creating an even bigger market for sustainable travel and the tourism industry has a responsibility to provide. Utilizing the four pillars of sustainability – human, social, economic, and environmental – Mario Mikowski, Board Member of Tabacón Thermal Resort & Spa and Hotel Nantipa addresses the question: how can the hospitality industry move towards a better and brighter future? READ MORE
There are multiple ways hotels can work with their guests to combat extraordinarily high utility costs. A study conducted by the author, in conjunction with two colleagues, suggests that it's possible to engage guests in "the nudge," a time-tested method employed by utility companies to enlist the help of their customers to managing home heating/electrical and air conditioning costs. READ MORE
