• How Do You Terminate an Employee
• By Kenneth Heymann, Managing Director, Heymann2 & Associates

Of all the tasks required of management, terminating an employee is probably the most difficult and discomforting. This article provides a series of steps to follow in the process of terminating an employee. It addresses how to deal with Performance Improvement Plans, how to prepare to terminate someone, and how to protect yourself and the organization.. READ MORE

• The Volatility of Workplace Immigration Under Trump
• By Jerome G. Grzeca, Founder & Managing Partner, Grzeca Law Group, S.C.

The proposed immigration policies of a second Trump Administration raise questions about their implications for foreign national workers. By analyzing policies from Trump's first term and proposed changes, we can anticipate expanded scrutiny, prolonged processing times, higher denial rates, and potential revocations of nonimmigrant classifications. This article serves as a roadmap for navigating these challenges in the coming years. READ MORE

• Leveraging Technology in Hospitality Without Losing Personal Connection
• By Jeff Brainard, Vice President, Hospitality & Sales, Southern Management Companies

The hospitality industry has not changed significantly in the past 100 years basically. While the making of reservations and researching locations has done a wholesale flip in the past 20 years, at the end of the day, guests arrive, get a room, expect it to be clean, stay, check-out, hope for a correct bill, and continue on with their lives. How can technology help vs. hinder that expectation and process. READ MORE

• How Can Automation and AI Applications Help With Labor Shortages in Hotels?
• By Bendegul Okumus, Associate Professor, UCF Rosen College & Hospitality Mgmt.

Automation and AI help hotels, restaurants, and airlines manage labor shortages by managing simple check-ins, order-taking, and basic customer service inquiries. This enables employees to concentrate on more intricate customer interactions, personalized service, and high-value duties. Some examples include AI-powered chatbots, self-service kiosks, and cleaning systems. The future is not merely about replacement but adaptation and partnership, leading to a redefinition of many job roles. READ MORE