The COVID-19 pandemic drove home the importance of well-crafted group sales agreements for hotels. Ambiguities, broad terms and inconsistencies led to cancellations and lost revenue in the hotel industry. Lessons learned from the pandemic can strengthen the force majeure termination, cancellation and attrition clauses in GSAs and also aid the sales team in the future. READ MORE
HOTEL BUSINESS REVIEW
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Fintech is transforming small business financing with flexible, data-driven solutions. With innovations like AI and blockchain driving growth, fintech is empowering underserved communities and creating new opportunities. These tools are leveling the playing field, helping small businesses thrive in today's fast-paced, digital economy. READ MORE
In today's meetings industry, wellness and sustainability are no longer just perks-they're essential components of successful group events. Jamie Bruce, President of Teneo Hospitality Group, explores the growing demand for wellness-focused and eco-friendly experiences, from nutritious culinary offerings to tech-driven wellness programs, sharing insights into how these trends are reshaping meetings for a more balanced, mindful future. READ MORE
AI is revolutionizing hospitality, helping hotels streamline operations, enhance guest experiences, and stay ahead in a competitive world. But the real question is: are you ready to embrace it? AI is here, and it's not just about efficiency - it's about transforming how we define hospitality. The question isn't whether you'll adopt AI; it's whether you'll use it to stand out or fall behind. READ MORE
The Biden Administration's new H-2B visa rules significantly enhance program flexibility, efficiency, and worker protections. Key changes include expanded worker eligibility, extended grace periods, and "portability," allowing H-2B workers to transfer seamlessly between U.S. employers. These updates benefit multi-site hotel operators by simplifying transfers, reducing training costs, and stabilizing operations. The article outlines these changes and provides guidance for utilizing the updated program. READ MORE
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Business travel continues to rebound, with 2023 spending projected to reach $1.16 trillion. Nonetheless, economic pressure - along with geopolitical conflict - is threatening positive progress. As the industry works to recover, emerging trends could hold the key for destinations seeking to overcome headwinds and position themselves for a new surge of success. READ MORE
It should go without saying that cross-functional collaboration is essential for success in hospitality. The same is true for marketing in the hospitality space. Developing effective marketing strategies that attract and retain guests, drive the topline and boost team member recruitment and retention takes a village, to borrow a phrase. Evolving technology and shifting consumer preferences present complex challenges for the hospitality marketer to overcome. READ MORE
