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Wednesday January 22, 2025
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Navigating the Future of Hospitality in 2025
By Cynthia Schuler, Principal, IntegriStar HR Consulting
The year 2024 presented its challenges for hospitality industry. Labor shortages, creating a personal customer service experience, and streamlining hospitality services through technology are just a few to name. Moving forward, some existing trends will remain a challenge and some new trends may emerge due to a shift in customer expectations, technological advances, and economic pressure.
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DAILY HEADLINES - Wednesday Jan 22, 2025
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ARCHIVES
More from our online Library Archives...
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Creating a Hotel Workforce Culture Above and Beyond Exceeding Guest Expectations
By Corey McCarthy, CMO, Unifocus
Hotel employees have the ultimate control over whether guest experiences exceed or fail to live up to expectations. To earn their commitment in going the extra mile, hoteliers need to equip their teams with the right tools and workplace conditions to succeed. Using newer workforce management strategies and technologies, the goal of providing truly exceptional service is now within reach.
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