Appointments & Promotions

Chief Operating Officer of Canyon Ranch, Thomas Klein, Takes on Additional Role as President of the Wellness Brand

FORT WORTH, TX. October 12, 2017 – Wellness pioneer Canyon Ranch announces today Thomas Klein the brand’s Chief Operating Officer will take on the additional role as President of Canyon Ranch.

With more than 35 years in the hospitality industry, Klein was brought onto the Canyon Ranch team in April 2016 as Chief Operating Officer. An innovative strategist with proven leadership skills, Klein has continuously provided unwavering excellence during his tenure.

“I joined this company 18 months ago looking for a new chapter with tremendous growth potential as well as the opportunity to impact the lives others and I have found that with Canyon Ranch,” said Klein. “I am thrilled to take on this expanded role as this cherished and respected brand continues to prosper and evolve.”

Susan E. Docherty, Chief Executive Officer who brought Klein to Canyon Ranch added, “Since coming on board, Tom has been instrumental in the seamless transition from a closely held family business to the thriving future of Canyon Ranch. He continues to play a vital role in creating a solid and seasoned senior leadership team, securing world-class talent for key positions.”

Klein’s guidance and drive have also enabled the brand to deliver five-star service at every level across all business units. Additionally, he has been a tireless champion for the Canyon Ranch mission: to provide transformative wellness that enables people to live their fullest lives, creating awareness and validating the brand’s historical foundation as a core strategy for sustainable growth in the wellness space.

Outside of Canyon Ranch, Klein continues to keep service along with health and wellness top of mind. Most recently, he became an Advisory Board Member of the Cornell Institute for Healthy Futures. He has remained actively involved in his communities as well, holding various positions on executive boards such the Cornell Institute for Healthy Futures and numerous philanthropic organizations.

In this new role, Klein will continue to direct all operational aspects of the company businesses, while also working collaboratively with the senior leadership to move the brand into its next chapter of growth.

About Canyon Ranch

Canyon Ranch is the world’s recognized leader in healthy living and luxury spa vacations, with destination spa resorts and SpaClub® day facilities on land and at sea. Since 1979, we have received countless awards and accolades for our innovative approach to health and fitness, and for the serene, relaxing and inspiring spa environments. At every Canyon Ranch venue, we remain true to our healthy lifestyle goals and vision-based history.

Alexis Chernoff
212 228 1549

Coming Up In The November Online Hotel Business Review

Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.