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BENCHMARK Appoints André D'Amour General Manager for Stonewall Resort, A Benchmark Resorts & Hotels Property

HOUSTON, TX. October 9, 2017 - THE WOODLANDS… BENCHMARK®, a global hospitality company, has named André D’Amour general manager for Stonewall Resort, a Benchmark Resorts & Hotels property located in Roanoke, West Virginia. Todd Felsen, senior vice president of operations, made the announcement.

“I am very happy to welcome André to Stonewall Resort,” stated Mr. Felsen. “A seasoned hospitality leader and long-time Benchmark team member, André has important insights into our company’s ‘Be The Difference’ service culture, which is so important for the guest experience. He brings this and key leadership experience to Stonewall Resort.”

A veteran hotel executive with 25 years of senior leadership experience, André D’Amour previously served as director of operations for Cheyenne Mountain Resort, the Four Diamond, IACC-certified property located in Colorado Springs, Colorado. His tenure at the resort was capped with the property being named Benchmark’s Hotel of the Year for 2016.

Mr. D’Amour invested much of his hospitality career at Cheyenne Mountain Resort, successfully growing his career at the resort by assuming positions of increasing responsibility. During his time with the property, in addition to serving as director of operations, Mr. D’Amour held managerial and supervisory positions, including director of conference services, operations manager and conference planning manager. He began with the resort in the conference services department.

André D’Amour attended Pikes Peak Community College. He and his wife Sharrie have relocated to the Roanoke, West Virginia area.

About Stonewall Resort

The Four Diamond-rated Stonewall Resort is a 201-guestroom property with a lakeside lodge and lakeside cottages, a conference center, restaurants, complete fitness center and swimming pool, spa and an 18-hole Arnold Palmer Signature Golf Course. The resort is located at Stonewall Resort State Park near Weston, West Virginia. Stonewall Resort is a joint private/public development between MHLP, Inc. and the West Virginia Department of Natural Resources. Benchmark Resorts & Hotels® operates Stonewall Resort.

About Benchmark Resorts & Hotels®

Benchmark Resorts & Hotels® features the finest in lodging, dining, recreational and meeting accommodations. Featuring unique and distinctive properties renown for exceptional service and for creating unforgettable memory-making experiences, it is the signature portfolio of BENCHMARK®, a global hospitality company, which has been a leading US-based hospitality management company for nearly 40 years. Many Benchmark Resort & Hotels' properties are certified by IACC, the association that represents the finest meeting venues and services globally, and many have also been recognized with the coveted Benchmark Conference Centers® certification of meeting excellence. www.benchmarkresortsandhotels.com. To become a fan on Facebook, visit www.facebook.com/BenchmarkResortsandHotels Follow us on Twitter at https://twitter.com/BenchmarkHotels, on Instagram at www.instagram.com/benchmarkresortsandhotels, and on Pinterest at www.pinterest.com/benchmarkhotels

Contact:
Ken Ellens
KenEllens@aol.com
201-758-2864

Coming Up In The December Online Hotel Business Review




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Feature Focus
Hotel Law: Issues & Events
There is not a single area of a hotel’s operation that isn’t touched by some aspect of the law. Hotels and management companies employ an army of lawyers to advise and, if necessary, litigate issues which arise in the course of conducting their business. These lawyers typically specialize in specific areas of the law – real estate, construction, development, leasing, liability, franchising, food & beverage, human resources, environmental, insurance, taxes and more. In addition, issues and events can occur within the industry that have a major impact on the whole, and can spur further legal activity. One event which is certain to cause repercussions is Marriott International’s acquisition of Starwood Hotels and Resorts Worldwide. This newly combined company is now the largest hotel company in the world, encompassing 30 hotel brands, 5,500 hotels under management, and 1.1 million hotel rooms worldwide. In the hospitality industry, scale is particularly important – the most profitable companies are those with the most rooms in the most locations. As a result, this mega- transaction is likely to provoke an increase in Mergers & Acquisitions industry-wide. Many experts believe other larger hotel companies will now join forces with smaller operators to avoid being outpaced in the market. Companies that had not previously considered consolidation are now more likely to do so. Another legal issue facing the industry is the regulation of alternative lodging companies such as Airbnb and other firms that offer private, short-term rentals. Cities like San Francisco, Los Angeles and Santa Monica are at the forefront of efforts to legalize and control short-term rentals. However, those cities are finding it’s much easier to adopt regulations on short-term rentals than it is to actually enforce them. The December issue of Hotel Business Review will examine these and other critical issues pertaining to hotel law and how some companies are adapting to them.