Appointments & Promotions

Colony Palms Hotel Appoints Karen Smith as Director of Sales & Marketing

PALM SPRINGS, CA. September 21, 2017 - Colony Palms Hotel in Palm Springs, part of Mosaic Hotel Group (MHG), a California-based collection of boutique, curated hotels, has announced the appointment of Karen Smith as director of sales & marketing. Arriving at the hotel with more than 20 years of experience at luxury resorts and select service hotels across the United States, Smith oversees all sales and marketing efforts for the newly renovated property. Leading the onsite team, Smith is responsible for identifying trends, pinpointing sales targets, and creating innovative strategies to drive occupancy, draw group clientele and increase revenues at the iconic property of downtown Palm Springs.

"We are pleased to welcome Karen to Colony Palms Hotel's leadership team," said Nicole Winslow, general manager of Colony Palms Hotel. "She brings unique industry insight, a great feel for boutique hospitality and Palm Springs properties, and a record of success at hotels and resorts across the country."

Prior to arriving at Colony Palms Hotel, Smith previously held an independent sales consultant role with client hotels, including Omni Berkshire Place in Manhattan, New York; Renaissance Montgomery Hotel & Spa at the Convention Center in Montgomery, Alabama; Grand Hotel Marriott Resort, Golf Club & Spa in Fairhope, Alabama; Crowne Plaza Orlando - Universal Blvd. in Orlando, Florida; and The Lodge and Spa at Callaway Gardens in Atlanta, Georgia. Previously, she held a range of sales-related positions for luxury properties including national group sales manager for the Parker Palm Springs, director of foreign dignitary and Middle Eastern sales for Four Seasons Hotel Houston and group sales manager for the Hilton Americas-Houston.

An active and engaged hospitality professional, Smith has brought her experience and acumen in service to a number of industry associations over the years, including dynamic membership in Sister Cities International, Greater Houston Partnership, Business Travel Association, Meeting Planners International, Religious Conference Managers Association, among others. She also served as President of Hospitality Sales & Marketing Association and Vice President of the Michigan Hotel and Resort Association.

Beyond Smith's professional life, she can be found traveling the world from South Africa to Australia to the Caribbean.

For more information on Colony Palms Hotel, visit

About Colony Palms Hotel

Located in the heart of Palm Springs, this iconic landmark once served as a premier destination for Hollywood's elite. The Colony Palms infuses Colonial-style architecture with charming design details amidst lush gardens which house an iconic poolside restaurant. A study in contrasts, the hotel is set in a secluded environment, providing a uniquely private oasis setting while remaining only a short walk from downtown's many shops and restaurants. For more information on Colony Palms Hotel, visit

Randie Schoenberg
(310) 806-9410

Coming Up In The November Online Hotel Business Review

Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, its that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.