Appointments & Promotions

Jared Williams Appointed General Manager of The Highland Dallas

DALLAS, TX. August 10, 2017 – The Highland Dallas is pleased to announce the appointment of Jared Williams as General Manager. With more than ten years of experience in the hospitality industry, Jared will bring his exceptional leadership skills and established luxury hospitality expertise to The Highland. In his new role, Jared is responsible for maintaining overall guest and employee satisfaction as well as the property’s operations and performance. Jared will oversee all aspects of the hotel and work closely with the property team to create synergies and continue delivering unparalleled service and programming at the hotel.

“Jared brings a wealth of knowledge and experience of the luxury market to The Highland Dallas, and we are thrilled to welcome him as a member of the property team,” commented John Mazzoni, Senior Vice President of Operations for Interstate Hotels. “As a proven leader in the hospitality industry, we are confident he will be instrumental to the ongoing success The Highland Dallas.”

Jared is joining The Highland Dallas following three years as the General Manager of Magnolia Hotel in Dallas, where he successfully achieved revenue and service goals, oversaw major hotel renovations and facilitated the preparation of budgets and forecasts. Prior to that, Jared spent five years with Magnolia Hotel in Houston, Texas holding vital leadership roles such as Corporate Sales Manager, Director of Housekeeping, Director of Operations and Hotel Manager, where he honed his management and problem-solving skills. His proven success in identifying market opportunities and ensuring operational excellence earned him multiple awards including “Hotel of The Year: Magnolia Hotel Dallas” in 2015.

A Texas native, Jared holds a Bachelor of Science in Hotel Management with honors from the Conrad N. Hilton College of Hotel & Restaurant Management from the University of Houston. In his free time, he enjoys golfing, exercising and spending quality time with his wife and two children.

To book reservations or for questions about the transformed The Highland Dallas please call (214) 520-7969 or visit www.thehighlanddallas.com.

About The Highland Dallas

The Highland Dallas was unveiled in August 2014 as the first hotel in Hilton’s Curio Collection. A modern, 198-room luxury boutique hotel, The Highland Dallas is located at North Central and Mockingbird Lane and defines an intersection of style, culture, sophistication and comfort. Featuring world-class amenities, The Highland Dallas showcases Dallas’ popular Exhale Spa, Salon Pompeo and the award-winning cuisine of James Beard-nominated and Bravo’s “Top Chef” contestant Chef John Tesar at its acclaimed restaurant, Knife. With over 9,000 square-feet of flexible event space, The Highland Dallas offers premier, customized service to host everything from intimate meetings to the ultimate wedding celebration. For more information about The Highland Dallas, please visit www.thehighlanddallas.com. Follow The Highland Dallas on Facebook and Twitter.

About Curio

Curio - A Collection by Hilton (curio.com) is a global set of remarkable upscale and luxury hotels hand-picked for their unique character and personality; each one a part of the city they call home. Curio guests are passionate, independent-minded travelers seeking local and authentic experiences who value the added peace-of-mind that comes with the Hilton name and award-winning Hilton HHonors program. Curio joins a portfolio of world-class brands from Hilton Worldwide, a leading global hospitality company. Come discover the latest stories at news.curio.com, connect with us on Facebook, Instagram and Twitter or inquire about development opportunities at hiltonworldwide.com/development.

Contact:
Katherine DiSanto
highland@magrinopr.com
(212) 957-3005

Coming Up In The October Online Hotel Business Review




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Feature Focus
Revenue Management: Technology and Big Data
Like most businesses, hotels are relying on technology and data to drive almost every area of their operations, but perhaps this is especially true for hotel Revenue Managers. There has been an explosion of technology tools which generate a mountain of data – all in an effort to generate profitable pricing strategies. It falls to Revenue Managers to determine which tools best support their operations and then to integrate them efficiently into their existing systems. Customer Relationship Management, Enterprise Resource Planning, and Online Reputation Management software are basic tools; others include channel managers, benchmark reports, rate shopping tools and review systems, to name a few. The benefits of technology tools which automate large segments of a Revenue Manager’s business are enormous. Freed from the time-consuming process of manual data entry, and having more accurate data available, allows Revenue Managers to focus on analysis, strategies and longer-term decision-making. Still, for most hotels, the amount of data that these tools generate can be overwhelming and so another challenge is to figure out how to effectively utilize it. Not surprisingly, there are some new tech tools that can help to do exactly that. There are cloud-based analytics tools that provide a comprehensive overview of hotel data on powerful, intuitive dashboards. The goal is to generate a clear picture, at any moment in time, of where your hotel is at in terms of the essentials – from benchmarking to pricing to performance – bringing all the disparate streams of data into one collated dashboard. Another goal is to eliminate any data discrepancies between finance systems, PMS, CRM and forecasting systems. The October issue of the Hotel Business Review will address all these important developments and document how some leading hotels are executing their revenue management strategies.