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Appointments & Promotions

Dorchester Collection Promotes Philip Morris to Global Commercial Director

LONDON, U.K. July 19, 2017 - Dorchester Collection announces the promotion of Philip Morris to the position of global commercial director.

Philip joined Dorchester Collection as corporate director of revenue management in 2013 where he was responsible for aligning brand revenue and online strategy. Prior to this, he was director of revenue management at the Waldorf Astoria & Towers, New York and regional director of revenue management at Hilton Worldwide.

Pledging Dorchester Collection’s ongoing commitment to enhancing guest experiences at all touch points, Philip’s new role includes the added responsibility for contact centres, as well as client recognition, loyalty schemes and digital and email marketing.

Helen Smith, chief customer experience officer of Dorchester Collection, commented: “Philip’s promotion to global commercial director is integral to the company’s focus on customer experience and loyalty. His dedication and passion never wavers and we are delighted to congratulate him on this promotion. Furthermore, it demonstrates Dorchester Collection’s mission to nurture talent from within.”

About Dorchester Collection

Dorchester Collection is a portfolio of the world’s foremost luxury hotels in Europe and the US, each of which reflects the distinctive culture of its destination. By applying its unrivalled experience and capability in owning and operating some of the greatest individual hotels, the company’s mission is to develop an impeccable group of the finest landmark hotels through acquisition as well as management of wholly-owned and part-owned hotels, and to enter into management agreements. The current portfolio includes the following hotels: The Dorchester, London; 45 Park Lane, London; Coworth Park, Ascot, UK; Le Meurice, Paris; Hôtel Plaza Athénée, Paris; Le Richemond, Geneva; Hotel Principe di Savoia, Milan; Hotel Eden, Rome; The Beverly Hills Hotel, Beverly Hills; and Hotel Bel-Air, Los Angeles. dorchestercollection.com

Contact:
Brooke Stafford
212.255.6541

Coming Up In The November Online Hotel Business Review




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Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.