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Business & Finance

Red Lion Hotels Impacted by Sabre Data Security Incident

SPOKANE, WA. July 18, 2017 - RLH Corporation (NYSE:RLH) has been informed by one of its independent hotel reservation service providers, Sabre Hospitality Solutions ("Sabre"), that an unauthorized party accessed one of Sabre's systems, that permitted access to certain guest information for some hotel reservations present in the Sabre system between August 10, 2016 and March 9, 2017. Reservations at RLH Corporation branded hotels that were potentially impacted by this incident were limited to the following hotels: Americas Best Value Inn, Canadas Best Value Inn, Jameson, Lexington, Signature Inn, Country Hearth, 3 Palms and America's Best Inns. Reservations at RLH Corporation's other brands, Hotel RL, Red Lion Hotels, Red Lion Inn & Suites, Settle Inn Extended Stay and GuestHouse were not subject to the incident. The incident occurred exclusively on Sabre's systems and none of RLH Corporation's systems were compromised.

Sabre has confirmed to RLH Corporation that the issue has been contained and the unauthorized access has been revoked, but some guest information may have been compromised because of the incident. For more information, including what was compromised and how it is being handled, Sabre has posted information on the following site: http://sabreconsumernotice.com.

About RLH Corporation

RLH Corporation , established in 1959, is an international hospitality company primarily engaged in the franchising, management and ownership of upscale, midscale and economy hotels under the Hotel RL , Red Lion Hotels , Red Lion Inn & Suites , Settle Inn Extended Stay , Signature Inn , GuestHouse, Americas Best Value Inn , Canadas Best Value Inn and Country Hearth Inn & Suites brands. The company also owns and operates an entertainment and event ticket distribution business under the brand name TicketsWest. For more information, please visit the company's website at www.rlhco.com.

Contact:
Jillian Pedrani
jpedrani@njfpr.com
212-402-1620

Coming Up In The November Online Hotel Business Review




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Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, its that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.