Appointments & Promotions

Hilton Orlando Appoints Joe Cardone Hotel Manager and Justin Garner Food and Beverage Director

ORLANDO, FL. July 18, 2017 – The AAA Four Diamond Hilton Orlando is proud to announce the appointment of Joe Cardone as the new hotel manager and Justin Garner as food and beverage director. The two new appointments bring more than four decades of hotel industry experience to the 1,417-room convention resort.

Bringing more than 28 years of hospitality expertise to Hilton Orlando, Joe Cardone previously held a myriad of positions at properties from the Waldorf Astoria in New York City to The Mayflower Renaissance Hotel in Washington D.C. Most recently he acted as the resident manager at the Orlando World Center Marriott.

“Rejuvenating our leadership team, these two new faces will bring an air of strategic innovation to the hotel,” said General Manager Chris Mueller. “We are eager to watch them evolve our award-winning traditions.”

In his new role, Cardone will oversee revenue and guest satisfaction targets, deliver direction for capital projects, oversee customer service, provide positive and effective leadership, and oversee general strategic development for the hotel.

Driving the hotel’s culinary scene forward Justin Garner brings more than 14 years of experience to his new role as food and beverage director. This multi-faceted position encompasses managing of all food and beverage operations throughout the hotel’s seven dining options including five full-service restaurants, a marketplace, lobby bar, in-room dining, and the property’s extensive meetings and events spaces.

Prior to joining the Hilton Orlando team, Garner worked as director of food and beverage at the Hilton Austin Convention Center and the director of restaurants at Hilton Waikoloa Village Resort and Spa.

For more information about Hilton Orlando, visit www.thehiltonorlando.com or call +1 407 313 8400.

About Hilton Orlando

Central to every major destination Orlando, Florida has to offer, the award-winning Hilton Orlando offers upscale, resort-style accommodations that are equal parts business and pleasure. With a modern design and being one of the newest big box hotels in Orlando, the resort boasts seven creative dining options, five acres of recreational playground (including two pools and a lazy river) and 1,417 guestrooms including 53 suites, offering an ideal retreat groups, families, couples and business travelers alike. Hilton Orlando, 6001 Destination Parkway, Orlando, FL 32819. Website: www.thehiltonorlando.com.

About Hilton Hotels & Resorts

For nearly a century, Hilton Hotels & Resorts has been proudly welcoming the world's travelers. With 570 hotels across six continents, Hilton Hotels & Resorts provides the foundation for memorable travel experiences and values every guest who walks through its doors. As the flagship brand of Hilton, Hilton Hotels & Resorts continues to set the standard for hospitality, providing new product innovations and services to meet guests' evolving needs. Hilton Hotels & Resorts is a part of the award-winning Hilton Honors program. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else, free standard Wi-Fi and digital amenities like digital check-in with room selection and Digital Key (select locations), available exclusively through the industry-leading Hilton Honors app. Begin your journey at www.hilton.com and learn more about the brand by visiting news.hilton.com or following us on Facebook, Twitter and Instagram.

Coming Up In The September Online Hotel Business Review




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Feature Focus
Hotel Group Meetings: Blue Skies Ahead
After a decade of sacrifice and struggle, it seems that hotels and meeting planners have every reason to be optimistic about the group meeting business going forward. By every industry benchmark and measure, 2017 is shaping up to be a record year, which means more meetings in more locations for more attendees. And though no one in the industry is complaining about this rosy outlook, the strong demand is increasing competition among meeting planners across the board – for the most desirable locations, for the best hotels, for the most creative experiences, for the most talented chefs, and for the best technology available. Because of this robust demand, hotels are in the driver’s seat and they are flexing their collective muscles. Even though over 100,000 new rooms were added last year, hotel rates are expected to rise by a minimum of 4.0%, and they are also charging fees on amenities that were often gratis in the past. In addition, hotels are offering shorter lead times on booking commitments, forcing planners to sign contracts earlier than in past years. Planners are having to work more quickly and to commit farther in advance to secure key properties. Planners are also having to meet increased attendee expectations. They no longer are content with a trade show and a few dinners; they want an experience. Planners need to find ways to create a meaningful experience to ensure that attendees walk away with an impactful memory. This kind of experiential learning can generate a deeper emotional connection, which can ultimately result in increased brand recognition, client retention, and incremental sales. The September Hotel Business Review will examine issues relevant to group business and will report on what some hotels are doing to promote this sector of their operations.