Appointments & Promotions

Orlando World Center Marriott Announces Joshua Cain as Executive Pastry Chef

ORLANDO, FL. May 9, 2017 – Orlando World Center Marriott proudly announces the appointment of Joshua Cain as Executive Pastry Chef to its distinguished culinary team. In this role, Cain oversees all pastry operations for the world’s largest Marriott including a team of 22 baking and pastry professionals for banquets and catering, in-room dining and the hotel’s 10 diverse and seasonally-inspired restaurants and lounges.

With more than 20 years of combined pastry and culinary experience in four and five diamond hotels and restaurants, Chef Cain is an effective mentor and leader with a proven track record of success. Originally from North Carolina and a graduate of Johnson and Wales University in Charlotte, believes that one must think outside the box and test the palette like never before. Chef Cain began his career with Marriott in 2006 at The Ritz-Carlton Amelia Island in Fernandina Beach, Fla. before becoming the pastry chef de partie at The Ritz-Carlton Charlotte in N.C. However, he joins Orlando World Center Marriott most recently from The Walt Disney World Swan and Dolphin Resort in Orlando where he held the complex pastry chef position since 2014. Throughout his established career, Cain has ensured consistent top quality pastry showpieces and specialty VIP desserts.

“We are thrilled to have Cain’s ingenuity and creativity at Orlando World Center Marriott,” said General Manager, Ralph Scatena. “Executive Chef Eric Martinez continues to build a team of culinary excellence and we have no doubt the addition of Chef Cain will sweeten our epicurean offerings.”

Guests dine around the world and experience culinary gems tucked away inside the Orlando World Center Marriott Resort. Home to 10 diverse restaurants and lounges including Mikado’s Japanese Steakhouse, serving exemplary sushi combinations and specialty drinks along with fun entertainment by skilled teppan-yaki chefs; Hawk’s Landing Steakhouse and Grill, providing America’s finest cuts of USDA prime aged beef and fresh seafood and Siro: Urban Italian Kitchen, showcasing creative Italian cuisine with farm-to-fork flavors and an extensive wine list. Sports fans flock to High Velocity as this family-friendly sports bar sets the standard, serving up the best selection of beers and bar fare in town with more than 28 flat-panel HDTVs, while the all new Central Pantry, a grab-and-go marketplace offering chef crafted cuisine, is perfect for locals and travelers alike.

Towering above more than 200 prime central Florida acres, the Four-Diamond Orlando World Center Marriott offers everything a guest could possibly want. Featuring everything on-premise from the Falls Pool Oasis to a championship golf course, Jack Nicklaus Academy of Golf at Hawk’s Landing Golf Club, a full service spa and fitness center, more than 450,000 sq. ft. of event space, as well as 10 taste-tempting restaurants and lounges. In this magnificent locale, with year’ round average temperatures sitting at 78°, the 2,009-room resort is located only 1.5 miles from Walt Disney World® and just minutes from SeaWorld® Orlando, Discovery Cove®, Aquatica™, LEGOLAND® and Universal Studios® Orlando.

For additional information on Orlando World Center Marriott or to book a reservation, call 1-800-380-7931 or visit www.worldcentermarriott.com. To engage with the resort online, visit Facebook.com/worldcenter or Twitter.com/worldcenter.

Contact:
lindsay wurm
the / zimmerman / agency
lwurm@zimmerman.com
850.668.2222

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.