{HBR_LEAD_468x60.media}

Appointments & Promotions

BENCHMARK® Names Felicia Rahm Director of Sales for The Copley Square Hotel, a Gemstone Collection Property

HOUSTON, TX. April 20, 2017- The Woodlands … BENCHMARK®, a global hospitality company, has named Felicia Rahm director of sales for The Copley Square Hotel, a Gemstone Collection property located in Boston, Massachusetts. Stephen Cullen, BENCHMARK’s general manager for the hotel, made the announcement.

“It is a pleasure to welcome Felicia to The Copley Square Hotel and to the Boston market,” said Mr. Cullen. “She comes to us with strong sales leadership skills and experience that will contribute to our sales team and the hotel’s continued success.”

Felicia Rahm was most recently the director of sales & marketing for the Crowne Plaza Portland Downtown Convention Center, located in Portland, Oregon. Previous to this she served as director of group sales at The Heathman Hotel, a boutique luxury hotel in downtown Portland. Prior to this Rahm held sales and marketing positions for properties in Tucson, Arizona, and Portland, Oregon.

Ms. Rahm is the recipient of numerous professional honors, including the Rising Star Award from the Oregon chapter of Meeting Professionals International. She is a graduate of Pima Community College of Tucson, Arizona.

About Gemstone Collection

The Gemstone Collection includes distinctive hand-picked properties in spectacular and popular U.S. destinations coast to coast. Each upscale resort and hotel destination provides highly-personalized service and luxury reflective of the charm and unique character of the destination, while in keeping with the collection’s shared mission and passion for excellence. A distinguished portfolio of BENCHMARK®, a global hospitality company, which has been a leading US-based hospitality management company for nearly 40 years, the Gemstone Collection is the preferred choice of guests who yearn for inspiring and transformative experiences, customization over conformity, stimulation over predictability, and adventure over routine. www.gemstonehotelcollection.com To become a fan on Facebook, visit www.facebook.com/GemstoneHotelCollection, or follow us on Twitter at www.twitter.com/GemstoneHotels, on Instagram at www.instagram.com/gemstonehotels, and on Pinterest at https://www.pinterest.com/benchmarkhotels/gemstone-hotels

Contact:
Ken Ellens
KenEllens@aol.com
201-758-2864

Coming Up In The November Online Hotel Business Review




{300x250.media}
Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.