Appointments & Promotions

The Camby Welcomes New Team Leader

Onal Kucuk Named General Manager

PHOENIX, AZ. April 20, 2017 – The Camby, Arizona’s first hotel from Marriott International’s Autograph Collection, is proud to announce the addition of Onal Kucuk as general manager. Kucuk will be instrumental in creating an unrivaled culture for The Camby staff as well as bringing an innovative and a think-outside-the-box perspective to Phoenix’s most engaging and elegant urban lifestyle hotel. A playful mix of the professional and the avant-garde, The Camby seamlessly blends the timeless beauty of the property, originality in contemporary design, and on-trend services to create a colorful and bold hotel that is exactly like nothing else.

“Onal is a trusted veteran and recognized leader in the industry with expansive knowledge on management and operations,” said Dani Stern, senior vice president of operations of Two Roads Hospitality. “Under Onal’s vision, The Camby will continue to deliver the premier service and experience that guests have come to associate with the hotel name while elevating the property to new heights with fresh experiences that are uniquely Camby.”

As general manager, Kucuk oversees day-to-day operations of the urban lifestyle hotel and is introducing new programming and offerings to the guest experience, further elevating the brand’s reputation already synonymous with elegance and creativity. Over the course of his career, Kucuk served in various leadership positions across the country including director of operations at W Atlanta Buckhead and area director of Six Sigma for Starwood Hotels and Resorts. Most recently, Kucuk held the position of general manager of Hotel Lincoln in Chicago, which was honored as one of the “Best Places to Work” by the Chicago Tribune for two consecutive years under his leadership.

Originally from Ankara, Turkey, Kucuk received his bachelor’s degree in tourism and hotel management at Bilkent University in Ankara and master of business administration from the Stuart Graduate School of Business at the Illinois Institute of Technology in Chicago. In his free time, Kucuk enjoys traveling, dining, exploring, and entertainment.

About The Camby

In December 2015, The Camby Hotel made its debut as a new independent lifestyle hotel in Phoenix owned by Host Hotels & Resorts, the nation’s largest lodging real estate investment trust. The 277-room property is located in the heart of the city’s humming business and entertainment district. The Camby Hotel features Artizen, Crafted American Kitchen & Bar, two bars, boutique spa titled Zest with four treatment rooms and an outdoor lounge, contemporary fitness center named “JIM,” and more than 23,000 square feet of meeting space along with convenient access to the city’s finest dining, shopping, and cultural attractions. www.TheCamby.com Instagram Twitter Facebook #RefinedRevelry #TheCambyHotel

About Autograph Collection Hotels

Autograph Collection Hotels celebrates individuality by curating one-of-a-kind travel experiences at more than 95 luxury lifestyle hotels found in the world’s most desirable destinations. Exactly like nothing else, each hotel has been hand selected for its distinction as an iconic landmark, for its remarkable design or for its best-in-class resort amenities. For more information please visit www.autographhotels.com, and explore our social media channels to learn more about championing the independent spirit that is #ExactlyLikeNothingElse. Instagram Twitter Facebook

Media Contact
J Public Relations
camby@jpublicrelations.com
619-255-7069

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.