Appointments & Promotions

Hilton Marco Island Beach Resort & Spa Appoints Andrew Neubauer as Director of Sales & Marketing

MARCO ISLAND, FL. April 17, 2017 – Hilton Marco Island Beach Resort & Spa is pleased to announce the appointment of Andrew Neubauer, as its new Director of Sales & Marketing. Neubauer will oversee all sales and marketing efforts for the storied 30-year-old resort that recently completed a $40 million property-wide renovation.

Neubauer brings more than three decades of hospitality experience in some of the country’s top markets. His career began at the Miami Airport Hilton & Marina as an assistant housekeeping supervisor before he completed a corporate management training program, helping to open the Palm Beach Airport Hilton. Neubauer quickly moved up the managerial ladder at various Hilton and Doubletree properties across the country from beverage manager and restaurant manager to director of restaurant operations and sales manager. During his tenure with The Ritz-Carlton Hotel Company, he served as associate director of sales for properties in Pasadena and Amelia Island, and director of incentive sales for four resorts in the Caribbean and Mexico. Neubauer was director of sales and marketing for Starwood Hotels and Resorts for ten years before returning to The Ritz-Carlton Lodge, Reynolds Plantation as its director of sales and marketing.

“We are thrilled to have Andrew join our team at Hilton Marco Island Beach Resort & Spa,” said Vincent Bucci, Managing Director. “Following our recent overhaul, we wanted to bring Andrew on to the team with his diverse background and his expertise in management and sales. He will be a valuable asset to the team and we are excited to have him onboard.”

Prior to joining the team at Hilton Marco Island Beach Resort & Spa, Neubauer was the Director of National Accounts for Naples Grande Beach Resort.

A graduate of Florida International University in Miami, Neubauer holds a Bachelor of Science in Hospitality Management, and currently resides in Naples.

About Hilton Marco Island Beach Resort & Spa

Hilton Marco Island Beach Resort & Spa is a full-service destination resort located on 10.5 beachfront acres of the world-class, white sandy beaches of Marco Island overlooking the Gulf of Mexico. Following a $40 million transformation, the storied 30-year-old resort continues to embody boutique South Florida style and create an intimate and superior vacation experience. Hilton Marco Island Beach Resort & Spa has state-of-the-art amenities and luxurious accommodations delivering consistent guest satisfaction since 1985. Recognized for its impeccable reputation in South Florida, the property is one of the most luxurious, award-winning and exclusive resorts, boasting several prestigious awards such as the TripAdvisor Certificate of Excellence 2015, AAA Four Diamond Award and Meetings and Conventions Gold Key Award 2015. To learn more, please visit www.hiltonmarcoisland.com and check out Facebook.

About Olshan Properties

Olshan Properties is a privately owned real estate firm specialized in the development, acquisition, leasing and management of commercial real estate for over 55 years. The close integration of investment and operating capabilities has given Olshan Properties a reputation as one of the leading private owner/operators of commercial real estate in the country. Olshan Properties currently owns and/or manages, individually or with its affiliated companies, a diverse portfolio of commercial properties including Retail, Hotel, Office, and Residential in eleven states. For more information, click here.

Coming Up In The June Online Hotel Business Review




{300x250.media}
Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.