Appointments & Promotions

BENCHMARK Names Susan Benshoff Regional Director of Revenue Management

HOUSTON, TX. April 13, 2017 - The Woodlands … BENCHMARK®, a global hospitality company, has appointed Susan Benshoff regional director of revenue management. In her new role, Ms. Benshoff will be responsible for the revenue management function at BENCHMARK hotels and resorts in Boston, MA; Chicago, IL; Rye Brook, NY; New Brunswick, NJ and Roanoke, WV. Kim Nugent, vice president revenue management, made the announcement.

“It is with pleasure that I welcome Susan to Benchmark,” said Ms. Nugent. “Not only is she uniquely qualified with years of leadership experience within revenue management, but she comes to us with extensive knowledge of the operational management of hotels and resorts.”

Susan Benshoff brings 30 years of senior-level hospitality experience to her new position with Benchmark. This includes previous positions within Front Office management, Group Sales and Revenue Management. Most recently she led a team of project managers responsible for the implementation of Global Revenue Management and Distribution initiatives for the Intercontinental Hotels Group.

Ms. Benshoff has previously held positions with Interstate Hotels & Resorts, Marriott International, Wyndham Hotels and Resorts, InterContinental Hotels Group and Noble Investment Group. She is a graduate of Shippensburg University, and is the recipient of numerous awards of excellence.

About BENCHMARK®, a global hospitality company.

BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner-advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’s iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations. BENCHMARK’S distinguished and proven reputation is deeply-rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory-making experience. BENCHMARK’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence. BENCHMARK, a global hospitality company, is based in The Woodlands (Houston), Texas, and has regional offices in Park City, Utah; Miami, Florida; New Brunswick, New Jersey; Seattle Washington; and Tokyo, Japan. www.benchmarkglobalhospitality.com To become a fan on Facebook, visit www.facebook.com/BenchmarkResortsandHotels, www.facebook.com/GemstoneHotelCollection. Follow us on Twitter at www.twitter.com/BenchmarkHotels, www.twitter.com/GemstoneHotels , on Instagram at www.instagram.com/benchmarkresortsandhotels, www.instagram.com/gemstonehotels, and on Pinterest at https://www.pinterest.com/benchmarkhotels/gemstone-hotels . At LinkedIn, www.linkedin.com/company/benchmark-hospitality

Contact:
Ken Ellens
KenEllens@aol.com
201-758-2864

Coming Up In The May Online Hotel Business Review




Feature Focus
Eco-Friendly Practices: The Value of Sustainability
The hotel industry continues to make remarkable progress in implementing sustainability policies and procedures in their properties throughout the world. As a result, they continue to reap the benefits of increased profitability, enhanced guest experiences, and improved community relations. In addition, as industry standards are codified and adopted worldwide, hotels can now compare how their operations measure up against their competitors in terms of sustainable practices and accomplishments. This capacity to publicly compare and contrast is spurring competition and driving innovation as hotels do not wish to be left behind in this area. Water management and conservation is still a primary issue as population growth, urbanization, pollution and wasteful consumption patterns place increasing demands on freshwater supply. Water recycling; installing low-flow fixtures; using digital sensors to control water usage; and even harvesting rainwater are just a few things that some hotels are doing to preserve this precious resource. Waste management is another major concern. Through policies of reduce, reuse and recycle, some hotels are implementing “zero-waste” programs with the goal of substantially reducing their landfill waste which produces carbon dioxide and methane gases. Other hotels have established comprehensive training programs that reinforce the value of sustainability. There is employee engagement through posters and quizzes, and even contests are held to increase innovation, sensitivity and environmental awareness. Some hotels are also monitoring a guest’s energy usage and rewarding those who consumed less energy with gifts and incentives. The May issue of the Hotel Business Review will document how some hotels are integrating eco-friendly practices into their operations and how they and the environment are benefiting from them.