Expansions & Renovations

Homewood Suites by Hilton® El Paso Airport Completes Multi-Million Dollar Renovation

EL PASO, TX. April 12, 2017 — The Homewood Suites by Hilton El Paso Airport has just completed a multi-million dollar renovation, it was announced today by Ivet Sierra, General Manager.

According to Ms. Sierra, the renovation encompassed the hotel's 114 suites including new carpeting, sofas, light fixtures, bathroom mirrors, wallpaper, paint, draperies, and artwork. The guest room corridors were also redone with carpeting, wallpaper, and artwork. The renovation included the public areas and involved new patio furniture and built-in grills by the pool and new furniture, draperies, rugs, wallpaper, and paint in the lobby and dining area. Additionally there is a new Business Center and Market Pantry.

Located minutes from El Paso International Airport and Fort Bliss, as well as attractions such as the Cielo Vista Mall and Ciudad Juarez, the Homewood Suites by Hilton® El Paso Airport hotel offers travelers a wonderful home base in the El Paso area. The property features 114 pet-friendly, spacious suites with a range of amenities including complimentary Internet access, a fully equipped kitchen and flat-screen TVs. Onsite facilities include an outdoor pool, lush putting green, and a modern fitness center. Additional welcoming amenities include a full hot breakfast each morning, evening dinner and drinks (Monday through Thursday), a complimentary grocery shopping service, 24-hour onsite convenience store, newspaper delivery every weekday, and complimentary WiFi. This extended stay hotel near the El Paso airport also features a 24-hour shuttle within a 3-mile radius, business center, versatile event space, and easy access to key business destinations such as Boeing and UPS. For additional information, call 915-778-9400 or visit http://homewoodsuites3.hilton.com/en/hotels/texas/homewood-suites-by-hilton-el-paso-airport-ELPHWHW/index.html.

About Texas Western Hospitality

Texas Western Hospitality is the management arm of Western International, a vertically integrated lodging company with over 30 years of successful history in hotel development and operations. Headquartered in Dallas, Texas, Texas Western Hospitality (TWH) proudly manages several of the finest brands including Marriott and Hilton. TWH has grown to become one of the most respected lodging management companies in the U.S. that currently operates 37 hotels in three states. Visit www.twhospitality.com for more information.

About Homewood Suites by Hilton

Homewood Suites by Hilton, Hilton Worldwide’s upscale, all-suite, extended-stay hotel brand with more than 360 locations in the United States, Mexico and Canada, is an award-winning leader that has been named “Top Upscale Extended-Stay” hotel by J.D. Power the last six years. The first choice for guests seeking comfortable accommodations when traveling for an extended or quick overnight stay, Homewood Suites offers inviting, generous suites, featuring separate living and sleeping areas, and fully-equipped kitchens with full-size refrigerators. Additional value-driven essentials include: complimentary Internet, a daily full-hot breakfast and complimentary evening social every Monday-Thursday. With Hilton’s award-winning digital check-in with room selection tool, Hilton HHonors members can log into their accounts and choose their exact room from a digital floor plan, as well as customize their room prior to arrival with amenity requests. The service is available for 650,000+ rooms at more than 4,100 properties across 11 brands worldwide. Homewood Suites is focused on guest satisfaction and stands behind each stay with its 100% Suite Assurance® guarantee. For more information on the extended-stay advantage, visit www.homewoodsuites.com or news.homewoodsuites.com.

About Hilton Worldwide

Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 95 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of twelve world-class global brands is comprised of more than 4,350 managed, franchised, owned and leased hotels and timeshare properties, with more than 720,000 rooms in 94 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio - A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®. Visit news.hiltonworldwide.com for more information and connect with Hilton Worldwide at www.facebook.com/hiltonworldwide, www.twitter.com/hiltonworldwide, www.youtube.com/hiltonworldwide, www.flickr.com/hiltonworldwide, and www.linkedin.com/company/hilton-worldwide.

Contact:
Jane Coloccia
JC Communications, LLC
Jane@JCCommunicationsllc.com
(310) 456-4631

Coming Up In The June Online Hotel Business Review




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Feature Focus
Sales & Marketing: Who Owns the Guest?
Hotels and OTAs are, by necessity, joined at the hip and locked in a symbiotic relationship that is uneasy at best. Hotels require the marketing presence that OTAs offer and of course, OTAs guest’s email when it sends guest information to a hotel, effectively allowing OTAs to maintain “ownership” of the guest. Without ready access to guest need hotel product to offer their online customers. But recently, several OTAs have decided to no longer share a data, hotels are severely constrained from marketing directly to a guest which allows them to capture repeat business – the lowest cost and highest value travelers. Hotels also require this data to effectively market to previous guests, so ownership of this data will be a significant factor as hotels and OTAs move forward. Another issue is the increasing shift to mobile travel bookings. Mobile will account for more than half of all online travel bookings next year, and 78.6% of them will use their smartphone to make those reservations. As a result, hotels must have a robust mobile marketing plan in place, which means responsive design, one-click booking, and location technology. Another important mobile marketing element is a “Click-to-Call” feature. According to a recent Google survey, 68% of hotel guests report that it is extremely/very important to be able to call a hotel during the purchase phase, and 58% are very likely to call a hotel if the capability is available in a smartphone search. The June Hotel Business Review will report on some of these issues and strategies, and examine how some sales and marketing professionals are integrating them into their operations.