Appointments & Promotions

Canyon Ranch® Adds to Leadership Team with Three New Executive Appointments

FORT WORTH, TX. April 5, 2017 – Wellness pioneer Canyon Ranch today announces the addition of three new directors to its renowned team, continuing to round out the company’s leadership roster.

With over two decades of hotel revenue management experience, Kevin Coleman joins the Canyon Ranch team as Global Director of Revenue Management. Coleman brings with him an extensive background in revenue management, distribution and business intelligence and will use his expertise to oversee and optimize revenue across all Canyon Ranch properties and brand extensions. Coleman’s early revenue management experience began with Accor Hotels in Houston and New York. From there, he joined InterContinental Hotels Group, where for nearly eight years he progressed through various positions of increasing scope, assuming Regional Director of Revenue Management responsibilities and ultimately serving as Vice President of Revenue Management at IHG's corporate headquarters in Atlanta. Coleman then joined the Jumeirah Group in Dubai where he served as Vice President of Revenue Management & Distribution. During his four years there, Coleman was responsible for optimizing room revenue for properties in New York, London and Dubai. Just prior to joining Canyon Ranch, Coleman was a partner at Intelligent Hospitality, an Atlanta-based startup providing a hotel revenue business intelligence platform to hotels around the globe. Coleman holds a Bachelor of Business Administration in Marketing from Texas A&M University.

Denise Bruzzone joins Canyon Ranch as Global Director of Sales, bringing more than 25 years of hospitality sales experience to the brand. Bruzzone is a dynamic sales and marketing leader with a proven entrepreneurial track record driving sales and business growth in the luxury hospitality industry. She specializes in strategic market penetration, new business development, loyalty programs and building multi-cultural teams. She began her career with Four Seasons Hotels and Resorts in Los Angeles, Maui and Punta Mita, Mexico, where she assisted with opening the brand’s first Mexican resort. Prior to joining Canyon Ranch, Bruzzone dedicated nearly 17 years to Mandarin Oriental Hotel Group, where she acted in progressive sales roles, most recently as Director of Travel Industry Sales for The Americas. In this role with Mandarin Oriental, Bruzzone worked closely with the brands’ 29 hotels to maximize impact on and revenue from travel trade in North and Latin America. She also conceptualized and implemented a global travel agency loyalty program with members in 38 countries. Bruzzone graduated from the University of Maine with a Bachelor of Arts in Journalism. In her new position, Bruzzone will oversee sales initiatives across all Canyon Ranch brand extensions.

Ricky Ocampo comes onboard the Canyon Ranch team as Food & Beverage Director of Canyon Ranch in Tucson, where he will oversee all food and beverage operations at the brand’s flagship resort. Ricky brings an array of experience spanning 17 years, starting his career as Food and Beverage Supervisor for Aladdin Las Vegas, then as In Room Dining Manager opening The Wynn Las Vegas, and later The Red Rock Casino in Las Vegas. Following his time in Las Vegas, he served as the Dine In Director at Fontainebleau Resort in Miami Beach, and then as the Executive Director in the Food and Beverage Division at Revel Entertainment in Atlantic City, NJ, where he was responsible for the development, execution and implementation of all food and beverage venues during the opening of the resort. He returned to Las Vegas in 2012 as a Restaurant Consultant for Smiley Plate Hospitality and General Manager of Operations of Off the Strip at The Linq. Prior to joining Canyon Ranch, Ricky managed the Food and Beverage operations at The Meritage Resort in Napa, California, where he oversaw all operations for the bars, restaurant, pool operations and lounge. Ricky graduated with honors from University of Nevada, Las Vegas with a Bachelor of Arts in Hotel Administration and a Bachelor of Science in Culinary Arts Management.

About Canyon Ranch®

Canyon Ranch® has been a pioneer and an industry-leading proponent of the wellness lifestyle for nearly 40 years, operating the world's most celebrated collection of life-enhancement properties. Canyon Ranch has wellness destinations in Tucson, Ariz., Lenox, Massachusetts and Kaplankaya, Turkey. In addition, Canyon Ranch operates a SpaClub® day spa at The Venetian® & The Palazzo® hotels in Las Vegas, Nev., Canyon Ranch SpaClub at Sea® facilities onboard Cunard's Queen Mary 2® luxury ocean liner, Oceania® and Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award and an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award.

Contact:
Kaity Cash
kcash@njfpr.com
212.228.1500

Coming Up In The November Online Hotel Business Review




{300x250.media}
Feature Focus
Architecture & Design: Authentic, Interactive and Immersive
If there is one dominant trend in the field of hotel architecture and design, it’s that travelers are demanding authentic, immersive and interactive experiences. This is especially true for Millennials but Baby Boomers are seeking out meaningful experiences as well. As a result, the development of immersive travel experiences - winery resorts, culinary resorts, resorts geared toward specific sports enthusiasts - will continue to expand. Another kind of immersive experience is an urban resort – one that provides all the elements you'd expect in a luxury resort, but urbanized. The urban resort hotel is designed as a staging area where the city itself provides all the amenities, and the hotel functions as a kind of sophisticated concierge service. Another trend is a re-thinking of the hotel lobby, which has evolved into an active social hub with flexible spaces for work and play, featuring cafe?s, bars, libraries, computer stations, game rooms, and more. The goal is to make this area as interactive as possible and to bring people together, making the space less of a traditional hotel lobby and more of a contemporary gathering place. This emphasis on the lobby has also had an associated effect on the size of hotel rooms – they are getting smaller. Since most activities are designed to take place in the lobby, there is less time spent in rooms which justifies their smaller design. Finally, the wellness and ecology movements are also having a major impact on design. The industry is actively adopting standards so that new structures are not only environmentally sustainable, but also promote optimum health and well- being for the travelers who will inhabit them. These are a few of the current trends in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.