Appointments & Promotions

Canyon Ranch® Adds to Leadership Team with Three New Executive Appointments

FORT WORTH, TX. April 5, 2017 – Wellness pioneer Canyon Ranch today announces the addition of three new directors to its renowned team, continuing to round out the company’s leadership roster.

With over two decades of hotel revenue management experience, Kevin Coleman joins the Canyon Ranch team as Global Director of Revenue Management. Coleman brings with him an extensive background in revenue management, distribution and business intelligence and will use his expertise to oversee and optimize revenue across all Canyon Ranch properties and brand extensions. Coleman’s early revenue management experience began with Accor Hotels in Houston and New York. From there, he joined InterContinental Hotels Group, where for nearly eight years he progressed through various positions of increasing scope, assuming Regional Director of Revenue Management responsibilities and ultimately serving as Vice President of Revenue Management at IHG's corporate headquarters in Atlanta. Coleman then joined the Jumeirah Group in Dubai where he served as Vice President of Revenue Management & Distribution. During his four years there, Coleman was responsible for optimizing room revenue for properties in New York, London and Dubai. Just prior to joining Canyon Ranch, Coleman was a partner at Intelligent Hospitality, an Atlanta-based startup providing a hotel revenue business intelligence platform to hotels around the globe. Coleman holds a Bachelor of Business Administration in Marketing from Texas A&M University.

Denise Bruzzone joins Canyon Ranch as Global Director of Sales, bringing more than 25 years of hospitality sales experience to the brand. Bruzzone is a dynamic sales and marketing leader with a proven entrepreneurial track record driving sales and business growth in the luxury hospitality industry. She specializes in strategic market penetration, new business development, loyalty programs and building multi-cultural teams. She began her career with Four Seasons Hotels and Resorts in Los Angeles, Maui and Punta Mita, Mexico, where she assisted with opening the brand’s first Mexican resort. Prior to joining Canyon Ranch, Bruzzone dedicated nearly 17 years to Mandarin Oriental Hotel Group, where she acted in progressive sales roles, most recently as Director of Travel Industry Sales for The Americas. In this role with Mandarin Oriental, Bruzzone worked closely with the brands’ 29 hotels to maximize impact on and revenue from travel trade in North and Latin America. She also conceptualized and implemented a global travel agency loyalty program with members in 38 countries. Bruzzone graduated from the University of Maine with a Bachelor of Arts in Journalism. In her new position, Bruzzone will oversee sales initiatives across all Canyon Ranch brand extensions.

Ricky Ocampo comes onboard the Canyon Ranch team as Food & Beverage Director of Canyon Ranch in Tucson, where he will oversee all food and beverage operations at the brand’s flagship resort. Ricky brings an array of experience spanning 17 years, starting his career as Food and Beverage Supervisor for Aladdin Las Vegas, then as In Room Dining Manager opening The Wynn Las Vegas, and later The Red Rock Casino in Las Vegas. Following his time in Las Vegas, he served as the Dine In Director at Fontainebleau Resort in Miami Beach, and then as the Executive Director in the Food and Beverage Division at Revel Entertainment in Atlantic City, NJ, where he was responsible for the development, execution and implementation of all food and beverage venues during the opening of the resort. He returned to Las Vegas in 2012 as a Restaurant Consultant for Smiley Plate Hospitality and General Manager of Operations of Off the Strip at The Linq. Prior to joining Canyon Ranch, Ricky managed the Food and Beverage operations at The Meritage Resort in Napa, California, where he oversaw all operations for the bars, restaurant, pool operations and lounge. Ricky graduated with honors from University of Nevada, Las Vegas with a Bachelor of Arts in Hotel Administration and a Bachelor of Science in Culinary Arts Management.

About Canyon Ranch®

Canyon Ranch® has been a pioneer and an industry-leading proponent of the wellness lifestyle for nearly 40 years, operating the world's most celebrated collection of life-enhancement properties. Canyon Ranch has wellness destinations in Tucson, Ariz., Lenox, Massachusetts and Kaplankaya, Turkey. In addition, Canyon Ranch operates a SpaClub® day spa at The Venetian® & The Palazzo® hotels in Las Vegas, Nev., Canyon Ranch SpaClub at Sea® facilities onboard Cunard's Queen Mary 2® luxury ocean liner, Oceania® and Regent Seven Seas Cruises®, and on Celebrity Cruises®. Canyon Ranch is a 13-time winner of Travel + Leisure's Best Spa Award and an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award.

Contact:
Kaity Cash
kcash@njfpr.com
212.228.1500

Coming Up In The July Online Hotel Business Review




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Feature Focus
Hotel Spa: Measuring the Results
As the Hotel Spa and Wellness Movement continues to flourish, spa operations are seeking new and innovative ways to expand their menu of services to attract even more people to their facilities, and to and measure the results of spa treatments. Whether it’s spa, fitness, wellness meet guest expectations. Among new developments, there seems to be a growing emphasis on science to define or beauty services, guests are becoming increasingly careful about what they ingest, inhale or put on their skin, and they are requesting scientific data on the treatments they receive. They are open to exploring the benefits of alternative therapies – like brain fitness exercises, electro-magnetic treatments, and chromotherapy – but only if they have been validated scientifically. Similarly, some spas are integrating select medical services and procedures into their operations, continuing the convergence of hotel spas with the medical world. Parents are also increasingly concerned about the health and well-being of their children and are willing to devote time and money to overcome their poor diets, constant stress, and hours spent hunched over computer, tablet and smartphone screens. Parents are investing in wellness-centric family vacations; yoga and massage for kids; mindfulness and meditation classes; and healthy, locally sourced, organic food. For hotel spas, this trend represents a significant area for future growth. Other trends include the proliferation of Wellness Festivals which celebrate health and well-being, and position hotel spas front and center. The July issue of the Hotel Business Review will report on these trends and developments and examine how hotel spas are integrating them into their operations.