Business & Finance

First Hospitality Group, Inc.'s Hilton Garden Inn Louisville Downtown Hotel Leadership Recognized At Annual Conference

ROSEMONT, IL. April 4, 2017 – Rosemont, Illinois-based First Hospitality Group, Inc. (FHG), a leading hotel management, acquisition and development company, announced today that two employees at its Hilton Garden Inn Louisville Downtown Hotel, were recognized at FHG’s annual conference and awards dinner. President and CEO Bob Habeeb made the announcement.

Samantha Humbert, director of sales, received the Presidents award and Sales Director of the Year award for the tremendous year-over-year revenue growth and above average market share. John Fields, the hotel’s general manager, was recognized as a recipient of FHG’s Inner Circle Award, which is rewarded to the top performers across the company’s 42 hotel portfolio and corporate headquarters who will enjoy an expense-free international trip. Fields also received the Budget Beater’s award and was first place in the RevPar 2016 award within the entire Louisville Market. In addition, FHG recognized more than 180 other top performers across 38 additional award categories.

“We take pride in all of our employees across our hotels, and it’s important for us to recognize and reward the hard work they do,” said Habeeb. “The Hilton Garden Inn Louisville Downtown hotel has been an award-winning hotel in our portfolio, in large part to the great leadership team we have in place. Samantha and John have continuously proven their ability to provide a positive experience for our guests and have created a team with exceptional guest services resulting in excellent performance.”

“We know that guests have a choice between a number of hotels when coming to stay in Louisville, so it is important that we provide them with an exceptional experience from check-in to check-out when they stay with us,” said Fields. “Because I’ve fostered a hands-on leadership approach, positive attitude, vision for success and open door policy with my team, they are top notch in every aspect of guest service. The saying is true— take care of your employees and they will take care of your guests."

Located in the heart of downtown Louisville, the Hilton Garden Inn Louisville Downtown hotel is the only downtown venue with an outdoor + indoor rooftop restaurant and bar, 8UP. Within walking distance to over 50 Louisville restaurants, the hotel is just steps away from the dining and entertainment on 4th Street Live!, Mercury Ballroom, Louisville Palace and the Kentucky International Convention Center.

For more information on the hotel, or to book a stay, visit http://hiltongardeninn3.hilton.com/en/hotels/kentucky/hilton-garden-inn-louisville-downtown-SDFLDGI/index.html.

The hotel is offering a VIP package for the upcoming Kentucky Derby May 4-7: http://hiltongardeninn3.hilton.com/en/hotels/kentucky/hilton-garden-inn-louisville-downtown-SDFLDGI/offers/100099812.htm?cid=OH%2CGI%2CDerbyPackage%2CSDFLDGI%2CLRR2%2CHome%2CSingleLink%2Ci1 First Hospitality Group, Inc. (FHG) was recognized in Forbes America’s Best Midsize Employers 2016. FHG received a #28 ranking out of the 250 best midsize employers in the country, #1 in the travel category and #3 amongst all of America’s best travel companies. For more information about FHG, visit www.fhginc.com or follow them on Facebook at @FHGinc and Twitter at @FHGroup_Inc.

First Hospitality Group, Inc. (FHG) is a leading hotel management, acquisition and development company with more than 30 years of award-winning experience. FHG’s unique people-driven professional culture fosters a team of highly skilled and motivated hospitality experts who consistently deliver outstanding property level performance, as well as memorable and engaging guest experiences. Headquartered in Chicago, FHG’s portfolio features 19 brands and 42 properties throughout the Midwest. For more information, visit, www.fhginc.com.

Coming Up In The May Online Hotel Business Review




Feature Focus
Eco-Friendly Practices: The Value of Sustainability
The hotel industry continues to make remarkable progress in implementing sustainability policies and procedures in their properties throughout the world. As a result, they continue to reap the benefits of increased profitability, enhanced guest experiences, and improved community relations. In addition, as industry standards are codified and adopted worldwide, hotels can now compare how their operations measure up against their competitors in terms of sustainable practices and accomplishments. This capacity to publicly compare and contrast is spurring competition and driving innovation as hotels do not wish to be left behind in this area. Water management and conservation is still a primary issue as population growth, urbanization, pollution and wasteful consumption patterns place increasing demands on freshwater supply. Water recycling; installing low-flow fixtures; using digital sensors to control water usage; and even harvesting rainwater are just a few things that some hotels are doing to preserve this precious resource. Waste management is another major concern. Through policies of reduce, reuse and recycle, some hotels are implementing “zero-waste” programs with the goal of substantially reducing their landfill waste which produces carbon dioxide and methane gases. Other hotels have established comprehensive training programs that reinforce the value of sustainability. There is employee engagement through posters and quizzes, and even contests are held to increase innovation, sensitivity and environmental awareness. Some hotels are also monitoring a guest’s energy usage and rewarding those who consumed less energy with gifts and incentives. The May issue of the Hotel Business Review will document how some hotels are integrating eco-friendly practices into their operations and how they and the environment are benefiting from them.