Acquisitions & Hotel Openings

Meliá Hotels International Set to Debut Meliá Shanghai Hongqiao

SHANGHAI, CN. February 21, 2017 – The world renowned Spanish hospitality of Meliá Hotels International will come to life in Shanghai when Meliá Shanghai Hongqiao opens its doors in March 2017. Located in one of the city’s most developed economic zones, Meliá Shanghai Hongqiao, managed under Meliá Hotels & Resorts, the most international brand of the group, will be the ideal destination for both business and leisure travellers, who wish to enjoy a world-class level of service accented by a Spanish touch that is unique to Meliá.

Meliá ShanghaI Hongqiao will consist of 187 modern guest accommodations, from 37 to 75 m², and three fully serviced villa suites each measuring 600 m², featuring a 200 m² desirable green garden terrace with Chinese design elements. Guests who stay at Garden Villas have full access to THE LEVEL Lounge, with the privilege of in-room private check-in, limousine service, guest service attendants, garden BBQ or private live-cooking dinner.

The new hotel will feature The Level, offering the ultimate in personalized service. It provides access to exclusive spaces allowing guests to enjoy a privileged sense of privacy and tranquility. The Level Lounge has a private reception area, lounge-library with TV and music, private breakfast area and an open bar with premium drinks. The Level will be fully operating from mid 2017.

Wellness will feature prominently in the new hotel: YHI Spa, Meliá’s signature wellness concept is dedicated to a sensorial experience of relaxation and rejuvenation. Complementing this is a fully equipped natural-lighted gym measuring 150m² with an aerobic zone, an anaerobic zone, a Yoga room and an indoor swimming pool.

For gourmets, Meliá Shanghai Hongqiao will feature Merkado, serving an array of international cuisines helmed by award winning Spanish chef Abel Lopez. The hotel will also have a fine selection of cava housed in the Garbo Cocktail Bar.

“We are incredibly proud and excited to unveil Meliá Shanghai Hongqiao,” said Marko Janssen, General Manager of Meliá Shanghai Hongqiao. “Being one of the most internationally recognized brands, the newest Meliá will become the benchmark for warmth, service and hospitality in one of Asia’s most exciting cities. We look forward to welcoming travelers and guests, and help them create new experiences.”

Meliá Shanghai Hongqiao takes residence in an urban complex, as a part of the Lidoway project developed by Golden United Group. At its doorstep will be an array of entertainment, dining and shopping options, featured by Asian food court, boutique supermarkets, bookstores, home design and lifestyle shops, etc.

About Meliá Hotels & Resorts

Meliá Hotels & Resorts brand is the Group’s city and resort hotels brand that combine a mixture of stunning yet functional facilities within preferred business and leisure destinations, such as Meliá Kuala Lumpur - Malaysia, Meliá Jardim Europa - Sao Paolo, Meliá Caribe Tropical - Dominican Republic, Meliá Barcelona - Spain, Meliá Vendome - Paris, Meliá Whitehouse - London and Meliá Zanzibar - Tanzania. The brand is designed to offer the five senses a fresh and innovative experience through igniting the Spanish tradition of excellence in hospitality. All hotels pay close attention to sensory design coupled with fresh and welcoming decorations, balancing aesthetics and design functionality. Meliá hotels feature a VIP experience called “The Level” that offers a private lounge with open bar, exclusive room accommodations, special in room amenities and the finest service. www.melia-hotels.com.

About Golden United Shanghai

Established in 1991, Shanghai Golden United Construction & Development Co. Ltd. Is an integrated enterprise whose portfolio ranges from real estate Development to Foreign Investment, financial trade, architectural decoration, property management and ecological forestry. It is dedicated to developing high-quality residential properties in Shanghai, expanding and managing existing properties, and covering innovative and high-quality apartments, villas, office buildings and commercial properties. Golden United adheres to the corporate spirit of “people oriented” and, after more than 20 years established, the Company’s strong principles and its commitment with advocate ethics, integrity and innovation have made Golden United unique in the Real estate industry.

Contact:
Melia@dkcnews.com
(212) 981-5197

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.