Appointments & Promotions

GF Management Names Joseph D Del Guidice as President

PHILADELPHIA, PA. February 16, 2017 - GF Management, a leading hotel ownership and management company with more than 85 upscale and midscale U.S. hotels and resorts in its portfolio, today announced that Joseph D Del Guidice has been named as the company’s President. Joseph joined GF Management 16 months ago as the Senior Vice President of Operations and has worked closely with its CEO Ken Kochenour.

Del Guidice, a 22-year hospitality veteran, has in-depth hotel operations expertise. "Joe further strengthens our operational capabilities, especially in the full-service arena," said Ken Kochenour, CEO of GF Management. "Joe brings with him a management style that would be defined as true hospitality, he does this by creating a culture of engagement with our associates," Kochenour added. "His experience includes hotels in all market tiers, from luxury to upscale select-service, with leading brands in the Marriott, Hilton, InterContinental, Carlson and Starwood families."

Previously, Del Guidice was a Vice President of Operations at HHM/Hersha Hospitality with responsibility for 34 hotels, and $250 million in annual revenue. He played an integral role in the company's expansion into the New York City and Texas markets. During this growth period, he was instrumental in transitioning new assets to the company, including the world famous Rittenhouse hotel. Del Guidice also created the first hotel company partnership with Autism Speaks, creating awareness by lighting up all hotels blue and raising over $100,000 for families on the spectrum.

"This past year has been a great experience as our Executive team has worked hard to correct cultural deficiencies. Last year we implemented many programs that focus on employee retention and growth. This helps us to attract top notch talent as we continue to grow the company,” Joe states. “2017 will prove to be a great year for GF and I am excited to lead this amazing team of hospitality professionals.”

Del Guidice currently serves on the advisory board for Radisson hotels and sits on the York College Hospitality advisory board. Joe is a family man who has two daughters, Kristin and Melissa and has been married to his childhood sweetheart, Noelle, for 27 years. He enjoys playing tennis and spending time with his family during his down time.

About GF Management

GF Management is an award-winning, full-service hospitality ownership, management and advisory company founded in 1988 and based in Center City Philadelphia. With approximately 85 hospitality assets under management, including hotels, resorts, conference centers, catering facilities, casinos and golf courses in 28 states, GF Management specializes in third-party management, asset management and advisory services for a variety of individual, private, institutional and financial clients. Many of GF’s core hospitality assets within the portfolio are owned by its principals and therein provide the strength and balance of ownership and management. The Company is currently seeking to expand its portfolio of full-service ownership and management assignments through long-term contracts and joint-venture investment opportunities. For more information about GF Management call 215-972-2222 or visit www.GFHotels.com.

Contact:
Ashleigh Mason
MasonA@GFHotels.com
(215) 972-2257

Coming Up In The April Online Hotel Business Review




Feature Focus
Guest Service: The Personalized Experience
In the not-too-distant future, when guests arrive at a hotel, they will check themselves in using a kiosk in the lobby, by- passing a stop at the front desk. When they call room service to order food, it will be from a hotel mobile tablet, practically eliminating any contact with friendly service people. Though these inevitable developments will likely result in delivered to their door by a robot. When they visit a restaurant, their orders will be placed and the bill will be paid some staff reduction, there is a silver lining – all the remaining hotel staff can be laser-focused on providing guests with the best possible service available. And for most guests, that means being the beneficiary of a personalized experience from the hotel. According to a recent Yahoo survey, 78 percent of hotel guests expressed a desire for some kind of personalization. They are seeking services that not only make them feel welcomed, but valued, and cause them to feel good about themselves. Hotels must strive to establish an emotional bond with their guests, the kind of bond that creates guest loyalty and brings them back time and again. But providing personalized service is more than knowing your guests by name. It’s leaving a bottle of wine in the room of a couple celebrating their anniversary, or knowing which guest enjoys having a fresh cup of coffee brought to their room as part of a wake-up call. It’s the small, thoughtful, personal gestures that matter most and produce the greatest effect. The April issue of the Hotel Business Review will document what some leading hotels are doing to cultivate and manage guest satisfaction in their operations.