Appointments & Promotions

Dimension Development Appoints Jillian Clary Director of Sales for Courtyard Santa Ana Orange County

SANTA ANA, CA. February 16, 2017 - With the recent hiring of a new director of sales, Courtyard Santa Ana Orange County looks to explore new opportunities for the hotel in the Orange County area.

Under the management of Dimension Development, the hotel has appointed Jillian Clary to take over the important role.

"I am thrilled about the opportunity to join the Dimension Development team and am excited about the challenge of working for this amazing Orange County hotel," Clary said. "I started my hotel career working in the banquet department and then at the front desk at a full-service Marriott, so I have been eager to get back to the brand. The Marriott service standards are known throughout the industry, and I am proud to be part of a team that leads the way in the guest service culture."

Prior to accepting the position at the hotel near Irvine, Clary accumulated 16 years of hospitality experience across roles in quality assurance for fast-food restaurants as well as responsibilities in revenue management, brand quality, human resources management and sales management for other hotel chains. With a firm foundation for success, she graduated in 2003 from the Collins School of Hospitality Management at California State Polytechnic University-Pomona.

In her spare time, Clary enjoys the outdoors with her husband and young children. They frequent the beach, sneak in weekend getaways and always cheer for Los Angeles' professional baseball team.

About Courtyard Santa Ana Orange County

Courtyard Santa Ana Orange County at 8 MacArthur Place in Santa Ana, CA is near South Coast Plaza and Anaheim Convention Center. Complimentary airport shuttle service is available to and from John Wayne Airport, located 1.5 miles away. The hotel features 4 floors with 149 rooms, 6 suites and 3 meeting rooms with 5,045 square feet of flexible event space. Guests enjoy access to complimentary wireless internet access, an outdoor pool and state-of-the-art fitness center as well as on-site dining for breakfast and dinner. For information, visit www.marriott.com/SNAOG or call 1-714-668-9993. Learn more about Courtyard and Marriott International Inc.

About Dimension Development Co.

Dimension Development Co. was founded in 1988 and has successfully developed, acquired and managed full-service, all-suite and limited-feature hotels. The company's various hotel partnerships have produced winning combinations in markets throughout the country. Dimension is a growth-oriented hospitality management company. The key reason for the company's success and growth lies in its commitment to hiring great people with positive attitudes and a desire to grow. Dimension hotels are successful because they are staffed by caring people who drive themselves to be successful. Its current portfolio consists of more than 55 hotels and encompasses representation of the following leading brands: Marriott International Inc., Hilton Worldwide, Hyatt Global and Resorts and InterContinental Hotel Group. For information about Dimension Development Co., visit www.dimdev.com.

Contact:
Samuel Cueva
samuel.cueva@dimdev.com
1-318-356-4907

Coming Up In The March Online Hotel Business Review




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Human Resources: Inspiring a Journey of Success
In an increasingly competitive environment where hotels are competing to attract, and more importantly, to keep top talent, Human Resource managers are realizing the need to focus on improving their Employee Experience. Smart managers are embracing the idea of Employee Wellness which translates into a system of physical, mental, emotional, and purposeful well-being. Some organizations are even providing free counseling for their employees and their dependents. The goal is to nurture, support and engage with their employees in a way that increases productivity, improves customer service, enhances loyalty, and creates a more harmonious work environment for all. Along with this development is the need for more effective, ongoing training. Many HR managers rely on external training firms for this, but there is a growing trend which taps the experience and expertise that already exists within the organization. For example, younger employees likely have greater knowledge of social media which an older generation might struggle with. Harnessing this peer-to-peer learning can be an efficient and cost effective way of increasing skills, and as a result, the knowledge transferred is likely to be more acceptable and relevant. Finally, HR managers need to foster an environment that empowers people and taps into their full potential, inspiring a personal journey of success. The March Hotel Business Review will take a look at some of the strategies and techniques that human resource directors are currently developing in order to achieve success.