Appointments & Promotions

Marco Polo Hotels - Hong Kong Appoints Mr Dalip Singh as Hotel Manager

HONG KONG, CN. January 12, 2017 – Marco Polo Hotels – Hong Kong is pleased to announce the appointment of Mr Dalip Singh as Hotel Manager of its three Hong Kong properties: Marco Polo Hongkong Hotel, Prince Hotel and Gateway Hotel.

A seasoned hotelier, Mr Singh has held senior management positions for more than 20 years in a number of reputable hotel groups in his native Singapore, as well as Malaysia and Dubai, including The Ritz Carlton, Millenia Singapore, Dusit Residence Dubai Marina and Pangkor Laut Resort. Mr Singh joins Marco Polo from KOP Properties where he was the Managing Director responsible for strategic growth and positioning of the entire company’s business units. His specialties include hotel operations, corporate operation and pre-opening management.

As a Hotel Manager for Marco Polo Hotels – Hong Kong, Mr Singh will be assisting the General Manager in supervising all the operational departments of Marco Polo Hongkong Hotel, Gateway Hotel and Prince Hotel. He will also be managing the day-to-day operations of the three hotels, focusing on maintaining superior product and service standards across all departments.

“We are delighted to welcome Mr Singh to the team. With Mr Singh’s wealth of experience and international expertise, we believe that Marco Polo Hotels – Hong Kong will be navigated to an exciting new zenith,” said Mr Thomas Salg, General Manager of Marco Polo Hotels - Hong Kong.

Note to Editors:

Marco Polo Hotels - Hong Kong

Situated in the heart of Tsim Sha Tsui in Kowloon, the three Marco Polo hotels in Hong Kong, namely Marco Polo Hongkong Hotel, Gateway Hotel and Prince Hotel, form part of Harbour City – Hong Kong’s largest shopping complex with more than 450 shops featuring the world’s leading luxury brands. The three hotels comprise 1,459 well-appointed and spacious guestrooms and suites, all equipped with complimentary handy smartphone and Wi-Fi plus deluxe amenities. Every Marco Polo hotel befits the new-age traveller, whether on business or leisure, with its elegant design, impeccable service and modern comforts. Marco Polo Hotels is a wholly-owned subsidiary of The Wharf (Holdings) Ltd, a Hong Kong-listed company with core business interests in property and investments in communications and container-terminal operations.

About Global Hotel Alliance

Founded in 2004, and based on the airline alliance model, Global Hotel Alliance (“GHA”) is today the world’s largest alliance of independent hotel brands. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands, and operates a multi-brand loyalty programme, DISCOVERY, which has over eight million members. GHA currently includes more than 30 brands, encompassing over 550 upscale and luxury hotels with 110,000 rooms across 76 different countries. For more information, visit gha.com

For more information, please contact:
Samantha Poon
Director of Communications
Marco Polo Hongkong Hotel | Gateway | Prince
Email: samantha.poon@marcopolohotels.com
Tel: (852) 2118-7281
Fax: (852) 2113-0211

Denise Ho
Communications Manager
Marco Polo Hongkong Hotel | Gateway | Prince
Email: denise.ho@marcopolohotels.com
Tel: (852) 2118-7282
Fax: (852) 2113-0211

Coming Up In The February Online Hotel Business Review




Feature Focus
Social Media: Interacting with the Hotel Customer
Consider these astonishing numbers: 1.49 billion active monthly Facebook users. 1.1 billion active monthly YouTube users. 320 million active monthly Twitter users and nearly 400 million registered users on LinkedIn. 400 million active monthly Instagram users and 200 million active Google+ users. The power and reach of social media is an awesome force and it has transformed how hotels interact with their customers. In the past year, social media advertising spending increased 33.5% to nearly $24 billion dollars. Social networks are being utilized by hotels to reach more visitors, expand brand awareness, enhance brand reputation and to establish more direct and personal communication with their customers. Savvy hotel operators are adopting a comprehensive social media strategy, and there are several emerging trends to note. Video continues to be a powerful and influential element in social media marketing, with 70% of companies saying that it is their most effective marketing tool. Video generates a 62% higher engagement rate than photographs alone, and with new social sites like Meerkat and Periscope which offer live video streaming, those numbers will only increase. Sponsored content is another growing trend. Though advertorials have been around for decades, hotels are finding new ways to maximize the visibility of their content. Some are placing sponsored content on Facebook, or on influencer blogs. Another trend is the integration of a “Buy Now” button into social media websites. Customers will be able to make purchases without ever having to leave their favorite social sites. This development is a major convenience for customers and should also be an additional revenue source for hotels. The February Hotel Business Review will explore these issues and examine how some hotels are successfully integrating social media into their operations.